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Help Ongoing SMS problems on the Desire HD

Good evening all. I got my new HTC Desire HD at the end of October/beginning of November, and aside from some problems porting my old number across to my new handset (thank you, O2 and Vodafone. Clarts) it was a wonderful piece of kit with which I had no complaints... right up until the update that went out around the New Year. First of all, there was the infamous "intermittent alerts" issue, which still isn't fixed. The phone seems to decide at random whether or not it'll bother to let me know I've recieved a text, and when it does stoop to humoring me the notification icon hangs in the top bar. Then it stopped displaying my contacts' Facebook user images next to their messages. One day, they were all there, the next, they were gone. I've tinkered with various combinations of syncing and linking, but to no avail. Finally, at about 11.30pm on Thursday night, my phone deleted every single text I've received since I got the handset. Close to two thousand messages from assorted friends just... gone. No warning. No backups either, because I had no idea something like that could even happen. And no, I haven't got autodeletion enabled. This was especially frustrating as I had National Express m-tickets for all of my weekend's journeys saved, and they just disappeared into the aether. Has anyone else been suffering with it to this degree? And can anyone suggest anything that can be done to restore the level of functionality I used to enjoy? I'm a comparatively new smartphone user, so I was hoping all you old hands might be able to offer some advice. Is there some way to roll back the update, and if so, would that fix the issues?
 
bought mine the same time as you, but since like the new year it threading all my messages wrong. quite annoying actually. sorry i'm no help but the best thing to do would to take the problem up with who ever you bought your phone from.
 
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