Root only vm webpage loads

[meledall]

have anyone experince only web content to be displayed it the vm web page no matter where i go it all comes back to vm web page i can load pages connected thru wifi. I'm rooted and s-on i used stock backup, cool ics v5 meanrom and ZR3DX v2.1-Sense 3.6 all doing the samething.

 

[Leslie Ann]

It's an issue with your account, probably needs to be topped up, or reset.

 

[Austrie]

That tells you, that you need too pay your bill

 

[LoganH]

have anyone experince only web content to be displayed it the vm web page no matter where i go it all comes back to vm web page i can load pages connected thru wifi. I'm rooted and s-on i used stock backup, cool ics v5 meanrom and ZR3DX v2.1-Sense 3.6 all doing the samething.

This is known as the "redirect of death", this happened to me on my old Optimus V and the only way to fix this would to call VM Customer Service and they have to reset information in your account on their end and then it will be fixed. Pack some patience because you will most likely jump through a couple of CSR's.

 

[meledall]

they reset things on there end and mine still nothing. @Austrie funny thing it didn't happen till i paid my bill i mean soon as i got my confirmation number and hung up it started maybe shouldn't paid the bill lol. and now no text or mms and voice mails!

 

[sinean]

Happened to me yesturday. Billed payed then could only get vm redirect, had to call vm and get account reset. Had to pull battery then put it back together and worked fine.

 

[Austrie]

Well after you pay your bill, sometimes you might get a issue where you plan didn't successfully start; only happened to me once though. Call VM and they'll restart your plan since you already paid. Most of the time when you keep getting redirected to VM's site that means you need to pay your bill.

 

[Snake X]

In my experience when this happened it started working after a bit of time of putting money in my account, so see if that doesn't help