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Orange Facebook app not working?

M

Member173902

Guest
Anyone else having issues? The app and the mobile site are broken for me, whilst everything else is ok (e.g. Twitter, Gmail).
 
It is a problem with Orange and Facebook.

Surfaced briefly the other night and now is back today.

If you try to access Facebook through an Orange IP it says you are using a blocked IP address because of abuse.

Some say they have spoken to Orange who said they are working on it as a priority and should be fixed in next 4 hours.
 
Jaffa said:
Use a third party browser like Opera if you want to bypass this issue
Click to expand...
I can't see this working as the IP address is determined by your connection. It seems that Orange have a range of IP adresses blocked.

If you connecting through WIFI should get you on to facebook, until Orange have finally pleaded enough to FB to let them back on.
 
rich287 said:
I can access the mobile site ok but can only use the app over wi-fi
Click to expand...
That's strange as all methods of accessing it using the Orange network should be blocked including the vanilla/mobile site as well as the app - they all use the same (currently blocked) ip addess.
 
Now seeing people told by Orange will be down all day.

Also someone who went into Orange Shop, asked when problem would be fixed and girl working there said "Oh, is that why I can't get on Facebook then?" which sounds about right.
 
phillevy said:
That's strange as all methods of accessing it using the Orange network should be blocked including the vanilla/mobile site as well as the app - they all use the same (currently blocked) ip addess.
Click to expand...

I've just tried signing out and back in again and can now only access mobile site over WiFi too.
 
Jaffa said:
Use a third party browser like Opera if you want to bypass this issue
Click to expand...
My apologies Jaffa - this does indeed work. Out odf curiosity I tried it and found that Opera uses its own proxy (based in Norway) so FB gets this IP number - not Orange's proxy.

Thanks Jaffa - this works.
 
I've just noticed that my launcher Pro facebook widget is working fine so that must use it's own proxy like opera as well.
 
Seems to be returning to normal. Can use the app ok now and also the mobile site, just not the touch site for some reason.
 
Guys if you're still having problems I apologise...

We did have issues over the weekend and last week where Facebook blocked our APN access to their proxy server (duh)

Service has been restored to over 90% of users now but you need to make sure you're using the 'orangeinternet' APN, as aposed to an 'orangewap' APN..

Give it a try and PM me if you're still having issues.
 
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