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nothing here either, the postman came and went and no phone! argh, just talked to their customer service and they have no clue.
Just do what i did, i just got free $25 credit![]()
I'm just going to cancel the order and move on, unacceptable to have a new customer waiting for days when paid next day shipping. Sprint must not want new customers, not happy with the way they handled my order.
I didn't receive mines either today. I'm so upset i chatted with a sprint representative but they said they had process everything and that i needed to call USPS and wen i do they said that they haven't it scan it yet so its sprint fault. I about to just call and cancel my order
Okay so for the people who didn't' receive the EVO's based off the guaranteed delivery dates from USPS, i contacted USPS and they said they can't do anything and told me to wait 24 hours. I then talked to sprint VIA chat for over 30 minutes and complained. They told me that if it does not arrive today, they will credit me $25.
helps to be persistent
14:18:27 : Tara D: In case you do not received the handsets today, please contact us tomorrow. We will apply a credit of $25.00 on your account for the inconvenience you have experienced.
Did the exact same thing. Took about 3 calls and all, but the phone will be here Wednesday instead of today and I get $25 credit.
It's incredibly frustrating that the phone wasn't overnighted like it said on the site, but I was getting it overnight for free. Kinda sucks, makes me not sure if this company is worth leaving ATT for. Except for the fact that I dropped two calls today on ATT and it's worth trying Sprint.
I've never hated UPS so much until TODAY. My fiance has taken the day off to get our phones and overnight mine to me. She sat around all day constantly texting/calling me telling me how bored she was.
I checked the tracking number constantly throughout the day. At 6:04 the site updated and said that they tried to deliver. That is a LIE! I called UPS and they insist they tried to deliver it. I wanted to make arrangements for my fiance to pick them up but they said I needed to give her a signed letter release letter which is IMPOSSIBLE cause we aren't in the same state.
They are really pissing me off!
mine phone is lost! USPS doesn't know where it is, sprint has no cluegoodbye Sprint, back to ATT
I've never hated UPS so much until TODAY. My fiance has taken the day off to get our phones and overnight mine to me. She sat around all day constantly texting/calling me telling me how bored she was.
I checked the tracking number constantly throughout the day. At 6:04 the site updated and said that they tried to deliver. That is a LIE! I called UPS and they insist they tried to deliver it. I wanted to make arrangements for my fiance to pick them up but they said I needed to give her a signed letter release letter which is IMPOSSIBLE cause we aren't in the same state.
They are really pissing me off!
*Update*: The stupid driver attempted to deliver to the apartment complex NEXT to mine. All of these complexes have HUGE numbers on them. I don't see how this could happen.
*Calling UPS again
However.. because I ported my number from VZW, it is still not activated. Anyone who ported have it activated already? Wondering how long it takes to port from VZW.. eager to be rid of them after a decade!
What is the latest UPS delivers? My phones still haven't arrived
how do you know you will receive the phone on Wednsday, because i have called both sprint and USPS and they cant give no more info then you should had receive the phone today