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OTA update officially released 8/24/11...(MR-5 Update) Discussion thread

tbhausen said:
From home screen: menu, Settings, About phone, System updates, Update Motorola software to force manual update. This will not wipe your phone, but I did a full reset before and after.
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Just tried it on my mopho, no luck. It says system is up to date.
 
With Motorola phones when the update is ready, you should be able to go to menu>settings>updates, or at least that is how it was done in the past.

Either way, hopefully it will be released soon.
 
Does the update solve the random reset/power off/battery pull issue?

Still trying to see if it's a hardware or software issue.

2 MoPhos here, 1 works perfectly while the other has the random reset issue. No silent call issues on either.
 
Draiko said:
Does the update solve the random reset/power off/battery pull issue?

Still trying to see if it's a hardware or software issue.

2 MoPhos here, 1 works perfectly while the other has the random reset issue. No silent call issues on either.
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It is a general consensus that random reboots will not be solved by the MR5 update and are likely a hardware issue. Should exchange that unit.
 
GottWhat said:
It is a general consensus that random reboots will not be solved by the MR5 update and are likely a hardware issue. Should exchange that unit.
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It is not a hardware specific problem. I have had 4 Photons (yup, 4) and every single one of them did it at some point or another. The one I have now seems to be the best of the bunch, but they all do it. (not saying everyone's will, but they all have the potential to do so)
 
Has anyone actually received the update, or at least a report from someone that has? I think it's safe to go with this being false if not.
 
Again according to Mark from the Motorola Photon suport forum, there have been NO MR's released for this phone yet.

He went on to say he does not comment on rumors.

I don' t believe they know what the problem is yet.

26 days and counting....


tbhausen said:
Those who have MR-3 are getting it.
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Some posters on XDA forums claiming to be sprint/moto support techs are saying now that the OTA rollout will be Friday Aug 26th. Supposedly this will be the exact same MR5 update that was leaked there last week.

Another quote was " if you put your phone on performance mode then pull the battery and reboot it seems to help the call muting issue I guess the other modes had something to do with the problem".

Another poster claimed that removing the SIM card helped with the random reboots.

I class all three of these as rumors, but if it helps someone they are worth consideration. Cant see any harm in trying if you have the muting/reset problem.
 
Google approved the ROM fingerprint for the leaked ROM. I know this because all my apps appeared in the Market (rather than being tagged incompatible with my MoPho) a few days after I installed it. That's all the proof that is required that this is more than a rumor in my book.
 
Umm I wouldn't take the word of any Sprint tech rep. They're probably going off rumors also. Not saying there won't be one. just wouldn't count on their dates.

And still not sure what's actually going to be updated...an official announcement would be nice.

6 days no update = returned phone. Back to Evo.
 
brushrop03 said:
Umm I wouldn't take the word of any Sprint tech rep. They're probably going off rumors also. Not saying there won't be one. just wouldn't count on their dates.

And still not sure what's actually going to be updated...an official announcement would be nice.

6 days no update = returned phone. Back to Evo.
Click to expand...

New MR-5 Update was pushed out this morning 8/23 to Photon devices
This is from the Photon 4G Sprint Community Forum website:

A software update to 4.5.1A-1_Sun-154_5 is available for the Motorola PHOTON 4G (MB855) beginning Tuesday, 8/23/11.
Fixes:

Enables mono Bluetooth headsets to work with Visual Voicemail.
Improvements to voice calling to eliminate inadvertent voice calls defaulting to mute.
Improved phone performance and stability, resulting in fewer occurrences of unresponsiveness
To do the update:


An Update available screen will appear with the following options available for selection:

Download to continue

Later to be reminded of the update in 1 hour

Cancel to skip the update

Follow the on-screen instructions to download and install the update.

When the download is complete, the Install Update screen will appear.

Select Install now to install the software on the device or select Install later to postpone the install for 1 hour.

The installation could take up to 7 minutes to complete, at which time the device will turn off then back on

Note: The phone will be unable to make or receive calls at this time.

When installation completes successfully, Update Status - The software update was successful! will appear.

Tap OK.

http://community.sprint.com/baw/message/327786#327786
 
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