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Help permanent fix for low call volume?

try changing the default volume value in the service mode menu.
call this number *#*#197328640#*#*
This will open the service mode menu.
choose option [5] AUDIO
choose option [1] (VOICE CALL)
choose option [2] HEADSET
choose option [1] Volume
choose option [1] SRC Speech RX Volume
choose option [5] 5_lvl : 87
press the menu button (left side)
choose Key Input
enter a value between 0 and 100, I choose 100 the loudest setting.
press ok
now press the menu button and select back this should save (don't use the right side back key you normally use to navigate the phone or you will quit out of the settings) keep hitting the menu and back until you leave the service mode menu.
You will also note you can change volume settings for other things like bluetooth, hand sets, video call etc.

I have only registrated this account because I just want to thank u for this... So easy ... wow.... THANKS A LOT!!!!!
 
Anyone has any updates on this? Any permanent fix or am I better off sending it in to the service centre?

The dial pad part and the changing of the values is of little use.
 
try changing the default volume value in the service mode menu.
call this number *#*#197328640#*#*
This will open the service mode menu.
choose option [5] AUDIO
choose option [1] (VOICE CALL)
choose option [2] HEADSET
choose option [1] Volume
choose option [1] SRC Speech RX Volume
choose option [5] 5_lvl : 87
press the menu button (left side)
choose Key Input
enter a value between 0 and 100, I choose 100 the loudest setting.
press ok
now press the menu button and select back this should save (don't use the right side back key you normally use to navigate the phone or you will quit out of the settings) keep hitting the menu and back until you leave the service mode menu.
You will also note you can change volume settings for other things like bluetooth, hand sets, video call etc.

This works great! Thank you. One thing though, I have to redo it again everytime I restart my phone. Does anyone have this problem? Any fix? Thank you so much.
 
unfortunatley it`s still a bit pain in the ass... u have to set it everytime u reboot ur phone and there is still no permanent fix for that :(
 
I have a brand new Galaxy s2, on with Bell Mobility... I have the same Problem... I have 3 different Bluetooth Headsets, and the Volume is fine on All of them!! And when I use the Phone, with No Bluetooth, it is Fine and Loud, also... When I use (Any of 4 of My Good Quality Corded-Headsets, Which all work Great on My Blackberry) They work Awesome, as Headphones, playing Music.. But When I answer a Phone call... I can hardly Hear the Caller.. Or when I dial out, as well! So Far... That is the Only Issue, that I have, with My Galaxy s2!! What a Phenominal Phone!! :d
 
Are you sure you actually have the phone's call volume on a high setting?

I'm on Orange UK, and the volume on mine is fine.
However, I'm not particularly impressed with the actual quality of the call. I get quite a bit of distortion and background hiss.
Any ideas if and when HD Voice will be available on the SG2 on Orange? If so, how do you enable it or is it automatic?
 
Are you sure you actually have the phone's call volume on a high setting?

did u try calling using standard headphones ? cause that`s the issue here... for some unknown reason if u use headset, call vol is NOT set to max. u have to do it manually as in first post.
 
try changing the default volume value in the service mode menu.
call this number *#*#197328640#*#*
This will open the service mode menu.
choose option [5] AUDIO
choose option [1] (VOICE CALL)
choose option [2] HEADSET
choose option [1] Volume
choose option [1] SRC Speech RX Volume
choose option [5] 5_lvl : 87
press the menu button (left side)
choose Key Input
enter a value between 0 and 100, I choose 100 the loudest setting.
press ok
now press the menu button and select back this should save (don't use the right side back key you normally use to navigate the phone or you will quit out of the settings) keep hitting the menu and back until you leave the service mode menu.
You will also note you can change volume settings for other things like bluetooth, hand sets, video call etc.


thanks mate.... i signed up only so that i can thank you for great help !!!! Cheers !!!
 
when you get the message caution menu blocked, press your bottom left menu button and press input then type 1 this should open the audio contols
 
Like the posters above, I too created an account just to say thank you to hilt_m. I've bought several headsets since buying my GSII and was unable to hear as well in comparison to my previous handsets and others were unable to hear me as well either.

Thanks again hilt_m, you're a life saver! :D
 
Thanks. I have tried both solutions (nachle_gale & hilt_m) and both made a difference. However increasing the media volume made the biggest difference. Now I am satisified temporarly with the volume but I look forward to a permanent fix. How do i now when one is coming?
 
when you get the message caution menu blocked, press your bottom left menu button and press input then type 1 this should open the audio contols
Thanks for the reply yes it did unlock the audio menu turned all numbers that had say 78 74 83 and so on but incomming call still the same any more ideas sorry to be aq pain Dave
 
Hi,

I have the same issues with my SGS2. The problem is very inconsistent. Sometimes I can hear clearly and sometimes the volume is very low. Especially when I am listening to the Radio, if I try to use the headset to make a call the call volume is very low and I have to re-call a couple of times for the volume to get re-set. All this when my in coming call volume is at its max.

I have the same problem with the handset. I tried the service code thing, but it did not work for me, and it also gets re-set after every re-boot. Also installing a volume booster app did not help. I am planning to take my phone to the samsung service center.

This is really pathetic. When you cough up a huge amount of cash and in return the most basic feature that a phone is suppose to have doesn't work!
Is Samsung not planning on correcting this major flaw with a perfectly good phone otherwise?
 
I took the phone to a samsung service centre. And they said it was the default behaviour. I asked them if its the default behaviour or is it a defect? They simply did not accept it to be a defect, they kept insisting that this is the default behaviour!
 
Hi guys, is there like a more permanent solution for rooted phone?
I am thinking about the service mode tip; is there a way to access the file and modify it permanently? rather than doing it each time i reboot the phone?

Oh, and one stupid question: Is there a reboot button somewhere on the phone? or an app that inserts it in the menu?

thanks guys!

J
 
try changing the default volume value in the service mode menu.
call this number *#*#197328640#*#*
This will open the service mode menu.
choose option [5] AUDIO
choose option [1] (VOICE CALL)
choose option [2] HEADSET
choose option [1] Volume
choose option [1] SRC Speech RX Volume
choose option [5] 5_lvl : 87
press the menu button (left side)
choose Key Input
enter a value between 0 and 100, I choose 100 the loudest setting.
press ok
now press the menu button and select back this should save (don't use the right side back key you normally use to navigate the phone or you will quit out of the settings) keep hitting the menu and back until you leave the service mode menu.
You will also note you can change volume settings for other things like bluetooth, hand sets, video call etc.

Hey thanks for this info.. But I'm not able to change the setting for some reason. When I choose option [5] for audio, I get a message saying "menu blocked." This happens both when I use the touch screen to choose [5] as well as when I use the 'select' option and enter the number [5]. What's going on?!
 
try changing the default volume value in the service mode menu.
call this number *#*#197328640#*#*
This will open the service mode menu.
choose option [5] AUDIO
choose option [1] (VOICE CALL)
choose option [2] HEADSET
choose option [1] Volume
choose option [1] SRC Speech RX Volume
choose option [5] 5_lvl : 87
press the menu button (left side)
choose Key Input
enter a value between 0 and 100, I choose 100 the loudest setting.
press ok
now press the menu button and select back this should save (don't use the right side back key you normally use to navigate the phone or you will quit out of the settings) keep hitting the menu and back until you leave the service mode menu.
You will also note you can change volume settings for other things like bluetooth, hand sets, video call etc.


Hey thanks for this info.. But I'm not able to change the setting for some reason. When I choose option [5] for audio, I get a message saying "menu blocked." This happens both when I use the touch screen to choose [5] as well as when I use the 'select' option and enter the number [5]. What's going on?!
 
This works great! Thank you. One thing though, I have to redo it again everytime I restart my phone. Does anyone have this problem? Any fix? Thank you so much.

actually i tried the above steps, when i pressed the option 5 it is not going warning message appears that it is blocked.

Also market is not connecting to me.

Rgds,
Sathish.
 
I tried both tweaks. The one suggested by hilt_m seems to have worked perfectly for all of you. Alas for me, I get the service menu displayed alright but whenever I press option [5] for Audio, the control loops back to the same service menu page. I checked that this is the only menu option that doesn't seem to be working. Could someone please shed some light on what might be happening here? I got my Galaxy S2 less than a week back and I love it, but the low in-call volume is a real pain in the neck :(
 
I"m also having this issue. I like to speak on handsfree a lot and now find that i cant if there's any background noise whatsoever.

my problem with the above solution - i can't get into the menu that everyone is talking about. dialling *#*#197328640#*#* with the default dialler just tries to make a phone call that it cannot connect ot.
 
Hi Guys....

I use a simple thing for that when i connect for my headphone.... just increase media volume from settings before start any call n i get 100% volume....
it will work 100%

u just need to do these things b4 make or recieve any call...
 
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