Help Phone gets stuck on 3G (does not go onto H+)

[hmartins]

Hi

Sometimes when I'm trying to access internet, check facebook or the sorts, the phone gets stuck on 3G and I cannot access anything.
I notice that in these situations, the phone will not go onto H+.
The only way to solve this is to go into Flight Mode, and than back to Normal again...it seems to reset something...

Am I missing something here? Is this normal?...I notice that it started happening ever since I've upgraded the firmware.

Thank you

 

[retrorom]

You can change what preferred data connection to use by going to your phone app, type in the number *#*#4636#*#* on the keypad. Then select phone information and scroll down. there you can switch between certain preferred network types. You should try the WCDMA preferred. Hope this helps

 

[heshanj]

sometimes the signal for H or H+ would not be strong enough so the phone switches automatically to 3G. if that signal is weak too, it'd even go down to EDGE or GPRS. u could try wats mentioned above if u really want only a 3G or H/H+ signal. however if signal in ur area is really weak for these, that'd cause u to disconnect all the time, instead of just going back to a slower network (and still be connected)

 

[retrorom]

sometimes the signal for H or H+ would not be strong enough so the phone switches automatically to 3G. if that signal is weak too, it'd even go down to EDGE or GPRS. u could try wats mentioned above if u really want only a 3G or H/H+ signal. however if signal in ur area is really weak for these, that'd cause u to disconnect all the time, instead of just going back to a slower network (and still be connected)

Exactly, that is all correct