Help phone keeps freezing up an restarting?

[elbiggz1]

Hi I have a problem my galaxy express keeps freezing up an restarting when I'm using it. When I'm going through my Facebook or searching a video on YouTube or just when I wonder around in it.
Can this be fix I need help? asap I don't know what to do I tried everything hard reset ,reboot but nothing works. phone is brand spanking new ): I haven't even activated it yet an does not have Sim in it I using only through wifi. Thanks.

 

[DonB]

Sounds like a conflicting app running in the background. Have you tried after doing a FR, not installing any of the Play store apps for a few days and see if you still have the same issue. If you do, then I would definitely contact Samsung, might be a hardware issue.

 

[BraceForImpact]

Might also Check and see if your permissions are correct.