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Phone rings but can't answer it

Rob

Galaxy S20 Ultra
News Moderator
Administrator
For the past few days my phone has been ringing audibly but there is no way to answer it. There is nothing on the screen showing a call is coming in and there's nothing in the notification tray showing a call is coming in.
However, when I open the dialer directly there isn't awkward white dialog box giving me a few options.
I can use touch-tone keypad return to call in progress or add a call. If I return to call in progress it lets me see who is calling an answer it but this is just incredibly bizarre and annoying.
Attached is the screen that shows when I have to manually enter the dialer after hearing the audio ring.
Any ideas why this is happening?
 

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No, in seriousness... this was happening to me too. I upgraded today so call my phone and I will let you know if it fixed the issue.
 
Someone called me lol.
Seems that the latest update to O fixed the issue.
 

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  • Screenshot_20170720-160031.png
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Downloading the update worked for me!
 

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  • Screenshot_20170721-133134.png
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