Phone shuts off when using camera

[Android Question]

Hi,

I have this major issue: My Xperia J shuts off every time I click on camera app. Oddly rear-facing camera works only with snapchat. Front-facing camera doesn't work with any app. What can be issue?

 

[dsmryder]

Hi,

I have this major issue: My Xperia J shuts off every time I click on camera app. Oddly rear-facing camera works only with snapchat. Front-facing camera doesn't work with any app. What can be issue?

Corrupt data. I would start by clearing the cache from the camer app and maybe the gallery.

If that doesn't work you might want to register to have a back and forth conversation.