Bought the Optimus V at end of February. Week later it went dead, and when plugged into the charger nothing happened - still dead. Took it back to Radio Shack and exchanged it - no problem. Used replacement phone for last month and really liked it; served my purposes perfectly. Last night I was checking ball scores at dinner and it just suddenly went black (dead). At the time it had a full charge on battery. Plugged it into charger - nothing,dead. Took it back to Radio Shack hoping to exchange. No luck - over 30 day warranty and they didn't have any more Optimus V's anyway. Fortunately I had bought Shack's long term protection plan which provides me with a store gift card in the amount I paid, plus tax, for the phone. Won't be getting another Optimus V despite all the generally positve reviews I see on the 'net. For me Virgin Mobile's deal was too good to be true.