Phone wont charge when moved...

[ibora]

(So im over the UK)

I got my HTC Desire on Contract from o2 on the 24th June.

ive now found today that the charger wire cant be in certain angles in order for the phone to charge. For example the phone would charge when faced down, but not charge when faced up.

Im assuming its the charging socket in the phone thats going wrong...

Went to o2 store, who say i need to send it off to repair because im outside of the 28 days. this could take anything up to three weeks...

surely they should just be able to replace the phone... ???

has anyone else had this problem with charging?

any help or advice is appreciated!

 

[nacatomi]

I take it they tried with a different cable to yours? If so sounds like the micro usb has lifted from its solder points on the mainboard.

I think O2 are correct in what they say as far as I know the HTC warranty is return to base and if you are outside the 28 day return period you are out of luck.