Help play videos on galaxy note

[kypros]

hi everyone

I have this problem when a visit web pages with pictures or when trying to play a video
I get the sign of a dice in the place of the picture or when i try to play the video i get a blank screen with the sign of a dice.can you please help me with this?

 

[Frisco]

hi everyone

I have this problem when a visit web pages with pictures or when trying to play a video
I get the sign of a dice in the place of the picture or when i try to play the video i get a blank screen with the sign of a dice.can you please help me with this?

Welcome to the forums, kypros.

I'm thinking you may have https://play.google.com/store/apps/details?id=com.inisoft.mediaplayer.a&hl=en installed in your system, or that it was once installed and has been removed, or (yet ) that the dice icon is a portion of bloatware that is meant to prompt you to install that widget for media.