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Playstation Network hacked, personal info stolen
- Thread starter Gmash
- Start date
pool_shark
Android Expert
Just yesterday they stated that our credit card info may have been compromised.
Even if you only play local, you have the ability to buy other content from PSN, which would still compromise your CC info, if you used it, and if they took it.
Even if you only play local, you have the ability to buy other content from PSN, which would still compromise your CC info, if you used it, and if they took it.
pool_shark
Android Expert
Yeah, because companies you pay never get hacked.
shawn1224
Ex CEO-DNPSEA foundation
Not just that they got hacked but the way they went about the whole situation. Not informing customers and skirting around the real reason why they were down. I guess because It's a free service, they dont feel the need to attend to consumers in a timely fashion.
shawn1224
Ex CEO-DNPSEA foundation
It's the other way around for me. I haven't bought a PS3 game since last year, which was God of War III.
The PS3 is solely a Blu-ray player now
I got the e-mail from Sony saying that my information was compromised and my info was stolen. Does anyone know if that was just a mass e-mail sent out? Or if it was an e-mail directed towards people who they knew definately got their information taken? Luckily I don't have my card on my PSN account so doesn't really matter if they took my contact info since every telemarketer already seems to have it.
tommy_ed
Android Expert
although i like playstation much better than my xbox, i'm not a big fan of sony's business practices. the way they disable ps3's from being able to downplay old games pisses me off.
but i still havent touched my xbox once during the whole outage
i don't like the controllers, just got it because most of my friends play XBL
novox77
Leeeroy Jennnkinnns!
AFAIK, everyone was affected. everyone. because sony didn't have the sense to encrypt the sensitive user data like password, CC info. 70million people.
shawn1224
Ex CEO-DNPSEA foundation
I was sent this email just yesterday. I've never used a CC on PSN but I'm still a bit worried that they have all my info.
Code:
PlayStation(R)Network
============================== =====
Valued PlayStation(R)Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:
1) Temporarily turned off PlayStation Network and Qriocity services;
2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and
3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.
Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.
For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.
To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit [URL="http://www.annualcreditreport.com/"]www.annualcreditreport.com[/URL]
or call toll-free [URL="tel:%28877%29%20322-8228"](877) 322-8228[/URL].
- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit bureaus
place a "fraud alert" on your file that alerts creditors to take additional steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:
Experian: [URL="tel:888-397-3742"]888-397-3742[/URL]; [URL="http://www.experian.com/"]www.experian.com[/URL]
; P.O. Box 9532, Allen, TX 75013
Equifax: [URL="tel:800-525-6285"]800-525-6285[/URL]; [URL="http://www.equifax.com/"]www.equifax.com[/URL]
; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: [URL="tel:800-680-7289"]800-680-7289[/URL]; [URL="http://www.transunion.com/"]www.transunion.com[/URL]
; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790
- You may wish to visit the website of the U.S. Federal Trade Commission at
[URL="http://www.consumer.gov/idtheft"]www.consumer.gov/idtheft[/URL]
or reach the FTC at [URL="tel:1-877-382-4357"]1-877-382-4357[/URL] or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
[URL="tel:%28877%29%20566-7226"](877) 566-7226[/URL]; or [URL="http://www.ncdoj.gov/"]www.ncdoj.gov[/URL]
. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;
telephone: [URL="tel:%28888%29%20743-0023"](888) 743-0023[/URL]; or [URL="http://www.oag.state.md.us/"]www.oag.state.md.us[/URL]
.
We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at [URL="tel:1-800-345-7669"]1-800-345-7669[/URL] should you have any
additional questions.
Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
VoidedSaint
Resident Ninja
haha xbox live strikes again!
Gmash
Extreme Android User
Sony said the credit card info was encrypted. So far there have been no reports of user data being exposed on the internet or fraudulent cc charges. The hack is suspected to be retaliation by a group that had threatened Sony following the lawsuit targeting the guy who made the ps3 jailbreak videos. Hopefully they have made their point by inflicting this major damage on Sony, and they have no intention of doing anything further with the information.
pool_shark
Android Expert
I read yesterday that they aren't even sure that ANY information was stolen, just that they were attacked.
They decided to say there was an intrusion and possibility of info being stolen to protect themselves.
What was or was not stolen won't be revealed until after the investigation.
They decided to say there was an intrusion and possibility of info being stolen to protect themselves.
What was or was not stolen won't be revealed until after the investigation.
pool_shark
Android Expert
I can get a discount on an Xbox from an acquaintance that writes Microsoft documentation. I don't want one.
Like everything else it's a matter of preference. Just like Android vs iPhone, console gaming vs PC gaming, etc.
AmneonX
Android Enthusiast
FYI Xbox has been hacked a couple of times.
Xbox Live hacked, accounts stolen | ZDNet <- Once in 2007 and I believe one other time. From what I have seen, Xbox didn't do anything to make it up to consumers, and they generally require a CC to use.
Now, I'm the type that has an Xbox 360, PS3, and Wii. I have just turned to playing single player games, and doing homework. College finals week, so this kinda works out. However, I haven't put my CC number on my ps3 account, what are they going to steal? My Name? They can have it. They don't got my SSN so I'm all set.
ballisticn8
Android Expert
so not only has the PSN been hacked but now it looks like SOE (Sony Online Entertainment) has been hacked too.
Sony woes continue as SOE confirms data breach (update: 24.6 million accounts affected) -- Engadget
24.6 Million accounts personal info accessed, info includes: names, dob, email, username, address, password, gender, as well as 12,700 credit cards. Out of that 12,700 credit cards approx +4000 are Japanese but still Sony, come on, really?!?
Sony woes continue as SOE confirms data breach (update: 24.6 million accounts affected) -- Engadget
24.6 Million accounts personal info accessed, info includes: names, dob, email, username, address, password, gender, as well as 12,700 credit cards. Out of that 12,700 credit cards approx +4000 are Japanese but still Sony, come on, really?!?
The_Batman
Newbie
Thats why people prefer to buy Xbox 360 and pay around of 50~60$ a year for online Gaming.
AmneonX
Android Enthusiast
Why?? Because Xbox doesn't get hacked? Look up in the thread, I posted a link to a Xbox Live Network hack. Sorry.
ballisticn8
Android Expert
LOL @ PSN fanboi, that is a MGS character in your avatar right?
Sorry but the link you posted is nothing like what has happened to either PSN or SOE. Your link states that individuals are hacking Windows Live ID accounts in order to gain access to the Xbox Live accounts associated with said Windows Live ID. I dont think thats the same as Sony having to take down the entire PSN for weeks to fix security issues on top of the millions and millions of accounts whose info was taken/accessed. Then hackers also breach SOE which if I recall correctly adds another 24+ or so million people's information out there... Do you really want to continue trying to compare the two? Individual accounts hacked via people hijacking Windows Live ID's that are associated with Xbox Live accounts vs anyone that has ever given PSN any personal info on top of the 24+ millions of people from SOE.
A similarly ridiculous argument would be trying to explain to people that Google's location tracking is the same as Apple's... Oh wait, this is an Android site so we all know that argument isnt valid...
Sony didnt handle thier customers information in a secure enough way and now they are paying the price for it. Its estimated that they are losing over $20million a week with the PSN down, not including any lawsuit costs they might be having due to their lack of security. I guess you do get what you pay for and would you look at that, its actually time to renew my Xbox Live membership
Me thinks that you and the person that thanked your post need to go and re-read your article, then maybe that thanks for your post needs to be taken back because your argument is null and void.
ballisticn8
Android Expert
Estimated 77 million accounts hacked from multiple breaches of Sony's networks...
How many users use the same or variations of the same passwords/usernames? Thats what the hackers got. Emails, passwords, names, DOB's, physical addresses in some cases, credit card numbers, gender, etc.
Its so nice that after all this info got out that Sony is offering a month of PSN Plus at no cost to its customers.
How many users use the same or variations of the same passwords/usernames? Thats what the hackers got. Emails, passwords, names, DOB's, physical addresses in some cases, credit card numbers, gender, etc.
Its so nice that after all this info got out that Sony is offering a month of PSN Plus at no cost to its customers.
shawn1224
Ex CEO-DNPSEA foundation
Estimated 77 million accounts hacked from multiple breaches of Sony's networks...
How many users use the same or variations of the same passwords/usernames? Thats what the hackers got. Emails, passwords, names, DOB's, physical addresses in some cases, credit card numbers, gender, etc.
Its so nice that after all this info got out that Sony is offering a month of PSN Plus at no cost to its customers.
That's an insult. Even if they threw in some extra free DLC and other freebies, they still couldn't save face. Depending how much sensitive information was stolen, I don't think Sony is going to recover from this any time soon.