Help Please Help! Don't want to hard reset!

[Katrynia Bailey]

I have a galaxy note 2 from at&t that i use on straight talk. I keep getting the message "Unfortunately, the process android.process.acore has stopped" i click ok and it shows up rite away again. I do this a few times and i get to the lock screen unlock it and still continue to get the same message. It just comes rite back again and again. I don't want to hard reset it and loose everything but I am unable to get to any settings or anything in my phone. I also tried to use a USB and connect it to my computer but my computer wont read whats on it.

Please help.

 

[joe71]

Hi katrynia, are using the sim card you got from AT&T in the straight talk phone? I have read that people occasionally have trouble because the sim card isn't compatible.
Another thing you want to try is unmount your SD card, do a cache portion wipe, this will clear your cache any bugs your phone might have

 

[amarie82]

You may have to reset it but this thread has some tips in it that might help! Good luck if you have any other questions let us know!

http://androidforums.com/threads/how-to-fix-android-process-acore-has-stopped-working.606878/

 

[amarie82]

If you clear data on any app make sure your info is saved!