Help Please help me

[erinnamalek]

i'm new with this type of phone..
when i'm using walkman n radio, it's turn out that i can't hear sound through earphone..
i'm using the earphone that been provided together when i bougth this phone..
is it the earphone problem or phone problem??
what should i do??

 

[Josh-SonyXperia]

Just to clarify, by earphone do you mean a headset? If so, does it not work at all? If you play the music through the regular phone speaker can you hear the music that way?

 

[erinnamalek]

yes..by earphone mean headset that been given...
i've tried the headset at my pc n it work well..
when i've played music it came out through phone speaker i can hear the music clearly...but when i've connect the headset to phone...nothing came out..
hu3...

 

[Josh-SonyXperia]

It might be the case that the phone is faulty, the Audio port might not be working properly. I'd suggest to contact your local Sony Mobile office to for a possible evaluation option for your phone.

 

[erinnamalek]

o0o0o0..i c...
tq..

 

[Ljooba]

if is new phone you probably have warranty for phone and best thing is to replace,if not well i think your sound output is probably dead,but that can be fixed,don't worry.