Help Please help-UGGG MEEP!

[thekidsITguy]

I bought a meep for my 5year old son December 15th. I got it set up through there meeptogether site on December 23rd. It worked perfectly and then... Christmas morning came and my son lit up as bright as the christmas tree just to find out the meepstore was unavailable. I went to the meeptogether portal and it was and still is down. Tried all customer service numbers and e-mail. No answer. Anyone else having this issue.
Please help if you can.

 

[thekidsITguy]

I'm a rooky! Sorry.

 

[Mikestony]

Hello and welcome!
Although I am not familiar with the Meep, I did find this and thought it might help:
MEEP! Support

Let us know if that helps you or if you need more assistance

 

[dmcgettigan]

Their servers have been up and down for the past 2 or 3 days...

 

[Digital Controller]

Their servers have been up and down for the past 2 or 3 days...

First off welcome to the forums

Have you tried contacting them by phone recently? I noticed you tried in your first post, but just keep trying.

 

[MeepTablet]

Hi! I'm here from Meep. Christmas was a hard time... we had server issues and an overwhelmed call center. It's settled down a bit now, and we've recently released a firmware update (version 2.0) that has made Meep operations much smoother. We're online to help on Facebook if you need anything further: https://www.facebook.com/MeepTablet.US