Help Please help with Froyo update!

[j10]

Sorry if this has been covered before but everytime I try to update my Vibrant it says that my device has malfunctioned and disconnects from my computer. Any ideas?

 

[damewolf13]

Sorry if this has been covered before but everytime I try to update my Vibrant it says that my device has malfunctioned and disconnects from my computer. Any ideas?

I am not sure, but there are several things that you can check.
Do you have the right version of the kies mini downloaded to your pc?
Are you using a Windows pc, cuz it wont work on a Mac?
If you are using a task killer, try turning it off first.
If you have a home replacer app on your screen, switch back to the stock TW one that came on the phone.
I know there are lots of technical difficulties that wiser souls can help you with, but those are some of the basics to check out.

 

[j10]

Thanks for your suggestions damewolf but none of those are my issues.