This is my wife's phone and we bought it as a upgrade to a better phone from her Motorola XPRT about a year ago. It was purchased new from radio shack for 50$. In my opinion I overpaid a lot. Since we have had this phone it has had major problems lag, poor signal, crashes, freeze ups ect....... I know the phone isn't that great whatsoever, but what I'm asking is - there any thing, programs, scripts or just tips to help this phone at least act normal? On another wonder. It is a 3G phone. Is the speeds I'm getting for 3G in NE FL that bad, I mean it can take 5 min plus to download 10mb. Even the XPRT was like that. I know any info is a shot in the dark because of age and popularity of this phone, I can't afford another one at the time and maybe no time soon we are just going through a really tough time. I need to try and do anything to get it running half ass right cause if my 11yr old school calls, and it freezes, or won't answer for 10min even after battery pulls, it's embarrassing and even nerve-wracking. Not trying to sob story or nothing, just hoping this may let someone know my situation and maybe be inclined to help, when it may be passed in some other case and that's just honestly and truthfully my dilemma. Thanks a bunch in advance.