Well, after having 2 Opt S phones in a month that have the same exact problem (screen dims then the phone shuts off and can only be restarted with a batt pull) I began looking for some answers. The one variable is that it has only happened at my work where the cell signal is literally dismal. The phone bounces back and forth between no signal and just enough to keep the call. Has this low signal been known to overheat batteries? I searched this forum and read through quite a few battery overheating and low signal strength threads. None of the phones affected were LG Opt's. Has anyone else had a similar issue? TIA