Potential Power Saving Interference

[VHalpenny]

Hi All,

I'm having an issue with my S21 (android 13).

I am using an app that gives redeemable points for the kilometers I drive with the phone faced down (FaceItDown - By Toyota).
In my old phone S8+ I had no issues, but with my S21 it frequently reports extremely low distance traveled.
I did a test using both phones on a a drive, the S8+ says 53Km, the S21 says 3Km!

I tried contacting the developer, bu go no response.

I am assuming it is a power saving measure, but have not been able to pin it down.
So far I have tried
- Switching off Power saving
- Turning off Limit apps and Home Screen
- Turning off adaptive battery
- Including FaceItDown in never sleeping apps


Any suggestions would be welcome.

I have timed the app and it seems to behave okay for durations less than 15 minutes.

Thank you,
V.

 

[ocnbrze]

Have you uninstalled and reinstalled the app in question?

 

[mikedt]

Maybe the app was discontinued and no longer supported? It shows as not supported and unavailable for my Note20 with Android 13. So there's probably not a lot can be done if the devs are unresponsive.

 

[VHalpenny]

Have you uninstalled and reinstalled the app in question?

Thanks ocnbrze I tried that.

 

[VHalpenny]

Maybe the app was discontinued and no longer supported? It shows as not supported and unavailable for my Note20 with Android 13. So there's probably not a lot can be done if the devs are unresponsive.

I am not sure. It lists as being compatible and was updated a year and half ago, so I'm hoping....

 

[ocnbrze]

Maybe try and wipe data and cache first for the app, then uninstall it, then reinstall the app.

 

[VHalpenny]

Maybe try and wipe data and cache first for the app, then uninstall it, then reinstall the app.

I'll try that