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Help Powering On: It keeps repeating and won't turn on

M

mwjr

Newbie
I was getting the "Available memory low" warning on my phone and went in and turned off some apps. Now, when I turn on my phone, it keeps going back to the HTC screen (green text and white background) and announcing "DROOOIIID." It's in an endless loop.

Any suggestions on fixing this?
 
Thanks, but that didn't work for me. Pulled the battery and left it out while I was at a meeting for an hour. Put it back in and it still does it.

Any other ideas from anyone?
 
you will need to boot into hboot and do a factory reset. Pull the battery, put it back in. Hold down the volume DOWN button, and then press and hold power till the phone turns on. Use the volume keys to highlight "clear storage" (or it might say "factory reset", been a while) and use the power key to select it, let it do it's thing and you should be good to go. YOU WILL LOSE ALL of your data, so I hope you had a backup.

After it's done you will need to re activate your phone by dialing *228 from the phone and using option 1.

There is other instructions here to perform a reset if you can't get that to work:
http://androidforums.com/incredible...op-verizon-says-no-fix-will-ship-new-one.html
These are the instructions from CDS:
CDS said:
I had the same problem today went to Verizon & was told we have to ship you another one. It will take two days or pay $9.75 for next business day. I paid the extra & had them order a replacement (Refurbished of course).

Anyway I came home did a search & found this forum. I read above on how to get into the boot menu. I was playing around & have gotten my phone working again.

Be warned I had to clear all data on the phone itself in order to get my phone working again. When I restarted it was like it was brand new had to go through all the reprograming & setup screens.


This is how I did it.

I don't think it matters but I had the usb cable plugged into the computer during this.

1. remove the battery to stop the endless restarting loop.
2. Press and hold the joystick when powering up the phone to bring up the boot menu.
3. Use the volume toggle to highlight "bootloader".
4. Use the power button to select "bootloader".
5. Use the volume toggle to highlight "clear storage".
6. Use the power button to select "clear storage".
7. Use the Volume up to confirm Yes (Clear)
8. wait 60 sec for it to clear. It will reboot on its own.
9. Once the phone is finished rebooting it should be restored to factory setting. I had to call into Verizon & reprogram the phone as if it was new.
Click to expand...
 
Hi. I'm dealing with this issue currently. I just received my replacement phone, but am really upset because I have around 350 pics of my kids and such that I do not wnat to lose... I went to the local Verizon store several times for suggestions on how to remove the pics, but nothing worked. Not my phone won't reboot and I still haven't gotten my pics off. Are there no other options?
 
RicLuther said:
Hi. I'm dealing with this issue currently. I just received my replacement phone, but am really upset because I have around 350 pics of my kids and such that I do not wnat to lose... I went to the local Verizon store several times for suggestions on how to remove the pics, but nothing worked. Not my phone won't reboot and I still haven't gotten my pics off. Are there no other options?
Click to expand...
Not unless you are rooted... Or if the pics are on the sd card then you have no problem.
 
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