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Problem With Case App and Samsung Note7s


Feb 5, 2021
After the last Chase update they updated their site menu. Now there is a fast select menu that includes deposit checks. It is supposed to make it easier than clicking the full menu (3 line square in the upper left) and scrolling down to deposit checks. However I can't use it. Whenever I select deposit checks from that new quick selection menu, I get a message that Chase security doesn't allow deposits on phones that are rooted etc. I had my IT department check out my phone and there is nothing wrong with it. However if I go back to the old way and click the full list and select deposit checks from there I have no problem.


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