I bought an Otterbox impact case for my Eris last week. I have bought other Otterbox products before and they are top quality.
However, after installing the case my battery drained in 3-4 hours. It seemed like the phone was searching for a signal. After removing the case, everything returned to normal.
Also, the proximity sensor didn't work even though the hole for it was positioned correctly.
I noticed that if you use a flashlight you can see a small reddish dot below and to the right of the proximity sensor. This dot is covered by the new Otterbox case.
Is that an antenna or some other sensor ?
I emailed Otterbox and they said they haven't heard of this issue before and offered to send a call tag and have it returned and credit me towards the other Eris case(commuter) which doesn't cover that area.
Anyone have any experience with this problem ?
Anyone know what that reddish dot is ?
Thanks in advance.
However, after installing the case my battery drained in 3-4 hours. It seemed like the phone was searching for a signal. After removing the case, everything returned to normal.
Also, the proximity sensor didn't work even though the hole for it was positioned correctly.
I noticed that if you use a flashlight you can see a small reddish dot below and to the right of the proximity sensor. This dot is covered by the new Otterbox case.
Is that an antenna or some other sensor ?
I emailed Otterbox and they said they haven't heard of this issue before and offered to send a call tag and have it returned and credit me towards the other Eris case(commuter) which doesn't cover that area.
Anyone have any experience with this problem ?
Anyone know what that reddish dot is ?
Thanks in advance.