Help Problem with lg g3 d855

[yyee1919]

I have lg g3 d855 with lollipop 5.0 version and V20g-GLOBAL-YT software version.
So the problem is: when someone send me on whatsapp image,video, and also if i downlaod images from internet phone so it's doesn't show me in my gallery anything. What it can be the problem, what need to do maybe settings? i need help.

 

[joliett]

Look and see if it's being saved in Google Drive...I bet it's there...From there you can figure out how to send it to you phones GALLERY.