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Help Problems with notification panel and screen blacking out

C

chris fredericks

Lurker
New owner of the Note 10.1 2014, previous owner of several android phones. I have had the Note for about 2 weeks and have noticed a couple of annoying issues that I can't decide if the are setting or hardware related.

First my screen randomly goes black, like I used the power button. I use the home key to get it back. I have gone into settings and set my display screen time out to 5 min but it still does it? Could this be related to the screen stay setting?

The second issue is that my notification panel won't sweep down?

Thanks for any help you can provide.

Chris
 
Do you use a case? I read about someone having difficulties with using the notification panel when it was in a case (a cheap one, not the official samsung one). But as soon as they took it out of the case, it worked again.
 
I read the same post but they were using a case with magnets in it? I do have a case but it doesn't have any magnets in it. I will try it without the case and see.
 
Have a look in Accessibility options in Settings. There are a lot of screen options in there that may cause some odd behavior if you accidentally enable them. There is also a 'Screen Reading' mode but I don't know what that does yet.

It's veryeasy to accidentally toggle a lot of things from your notifications pane at the top if you don't remove some of the unwanted buttons in Settings.

Regards
tamxir
 
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