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Help Problems with Thunderbolt since 12/19/2011 update

Imemine

Newbie
I have the thunderbolt via Verizon. The phone did an update the other night and now whenever I put the phone in the dock to charge and then use it the next day, the wifi is turned on. Also, I can't get rid of the gps icon on the front. I called Verizon and they said that the only way to fix it is to send me another phone that has the update already installed.

I would prefer not to change phones and I don't necessarily believe everything that the techs at verizon tell me. Sohere are my questions.

Is there a way to fix my problem without having to switch phones and
if I have to switch phones, what is the best way to back up my phone so I can get most of the stuff back on it.

thank you all in advance.

M
 
the udate has taken my 3g and dropped it to 1g on several occasions per day sometimes i get 0g and no internet access i have to restart phone 2-5 times a day my phone was great before update now i wish i could delete it!!
Mad.png
 
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