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Root programming optimus v issue

i have just recently deactivated my optimus v and swaped it with another persons number, now virgin mobile says i have too program it. i have spent 2 hours on the phone with them and then they just hung up on me. so im just completely lost, please help me.
(p.s i have ics rom quattrimus vm60) thanks in advance ! :)
 
You may need to go back to a froyo rom to have the proper framework needed to put in the right commands. Also moving to all things root where more rooted users can help you.
 
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