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Welcome Othello Karr, glad to have you on the forums :)

Like Phat said a lot of times the communications errors between PC and Android Device are caused by either no drivers installed or incorrect drivers. Please confirm that you have those drivers installed before getting back with us about your issue!

Thanks for joining :D
 
Welcome Othello Karr:) I see my fellow guide have beat me here. But you are in good hands. Your drivers are most likely the issue.
 
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