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R.I.P. Samsung permanently stops Galaxy Note 7 production.

ironass

ironass

Extreme Android User

(Picture courtesy of Gizmodo)

"South Korean tech giant Samsung has permanently ceased production of its high-end Galaxy Note 7 smartphones after reports of devices it had deemed safe catching fire."

Samsung say...

"We recently readjusted the production volume for thorough investigation and quality control, but putting consumer safety as top priority, we have reached a final decision to halt production of Galaxy Note 7s," the company said.
"For the benefit of consumers' safety, we stopped sales and exchanges of the Galaxy Note 7 and have consequently decided to stop production."

See BBC report, here.

Also, GSMArena article, here.
 
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Methinks that this has been brought about by something more than a mere battery issue with the Note 7 phone.

Reports are coming in that there is a recall of all 190,000 Galaxy Note 7's sold in China after reports of exploding devices on these so-called, "safe models".

The official advice is to cease use of the Note 7, immediately, and to return it for either a refund or exchange it for an alternative phone.
 
Since I currently have no plans on turning mine in, I really hope that our forum stays around to converse and answer questions about Note 7 usage. It will be interesting to see how many Note 7 users there are after things settle down in a few months and before the next flagship comes out.
 
Redeye said:
Since I currently have no plans on turning mine in, I really hope that our forum stays around to converse and answer questions about Note 7 usage. It will be interesting to see how many Note 7 users there are after things settle down in a few months and before the next flagship comes out.
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Can I just point out that there will be no future updates, security patches or bugfixes for the Note 7 from Samsung and in the unfortunate event of your Note 7 exploding in future, Samsung will accept no responsibility. Is it really worth putting your life and that of your family, children, pets, house, car, colleagues and friends at risk?

I am afraid that it is time to accept the inevitable and move on my friend.
 
ironass said:
Methinks that this has been brought about by something more than a mere battery issue with the Note 7 phone.

Reports are coming in that there is a recall of all 190,000 Galaxy Note 7's sold in China after reports of exploding devices on these so-called, "safe models".

The official advice is to cease use of the Note 7, immediately, and to return it for either a refund or exchange it for an alternative phone.
Click to expand...

I'm turning my Chinese N7 in next week I think, and now getting my Chinese Oppo R7 Plus out of the drawer and charged, and use that for the moment.
 
Redeye said:
Since I currently have no plans on turning mine in, I really hope that our forum stays around to converse and answer questions about Note 7 usage. It will be interesting to see how many Note 7 users there are after things settle down in a few months and before the next flagship comes out.
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No worries! I'm sure there will be threads such as "10 Tips on how to extinguish your N7 fire the fastest way", "Do you find people are reluctant to sit near you?", "Do people run out of the store when they see you trying to use Samsung Pay?" or a Special Sticky thread for "How's your skin graft healing?".
 
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And for posterity, here's my N7's last ever Wechat Moments post, with its safe green battery indicator! :D

RIPn7wechat.jpg


Not visible, but I've included Samsung's recall notice in Chinese.

I enjoyed it while it lasted.
 
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I predict that the cellphone carriers are going to help force the demise of the Note 7 by turning off all registrations of the ones in use...
 
Redeye said:
Since I currently have no plans on turning mine in, I really hope that our forum stays around to converse and answer questions about Note 7 usage. It will be interesting to see how many Note 7 users there are after things settle down in a few months and before the next flagship comes out.
Click to expand...

This decision may create a number of problems for you. It is virtually certain that the public transportation companies (airlines, bus, train) will prohibit these phones on board, which may severely limit your mobility. Violating these bans (by hiding your phone from view), will at the very least inconvenience you, but also possibly get you in trouble with law, for bringing a hazardous device on a public conveyance.

Not to mention possibility of having some "good Samaritan" see your phone somewhere and say "That's a Samsung Note! That phone can explode, turn that thing off!!"

There may always be those who stubbornly choose to proudly keep their devices, but that would end up being just a major hassle. After all, it is just a phone, and there are other Android phones out there.
 
There we go, back to my trusty Oppo R7 Plus now, with clock in the middle and signal indicator on the left side. :thumbsupdroid:

Oppo R7 Plus.jpg



Quite frankly I don't think Samsung Mobile is ever going to recover its prestige completely.
 
ironass said:
Methinks that this has been brought about by something more than a mere battery issue with the Note 7 phone.

Reports are coming in that there is a recall of all 190,000 Galaxy Note 7's sold in China after reports of exploding devices on these so-called, "safe models".
Click to expand...
I think the fires with replacement devices showed that the original theory about "safe" and "dangerous" batteries was incorrect - one has to assume that the replacements had "safe" batteries after all.

I'd love to know what was really wrong. Presumably a design fault, but whether something in the basic design of the battery, or in the power management circuits, or something else, there's no way of telling. I somehow doubt that Sammy will want to tell us the answer though - I expect that they'll want as little said about the N7 as possible from now on.

I wonder how far they and the carriers will go to dissuade people from ignoring the recall? It may depend on how many do, and whether problems continue. Or they may decide to that the responsible thing is to force people - as others have said, networks can block them and Samsung could disable them with an update. That last would be more bad publicity, but they may feel it is better than the alternative.
 
I fully expect Samsung to push out a mandatory update that permanently locks remaining Note 7s in Airplane Mode. There are way too many holdouts who refuse to let go of their phones. If Samsung really wants to completely close this unpleasant chapter in their history, they're gonna have to kill every single phone.
 
I did not even had a note 7 in my hand.
I bought a screen protector and case. Now all for nothing, I hope Samsung gives us a nice compentation
 
Hadron said:
I think the fires with replacement devices showed that the original theory about "safe" and "dangerous" batteries was incorrect - one has to assume that the replacements had "safe" batteries after all.
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_91767943_phone.jpg


That's the remains of a replacement Note 7, exchanged direct by Samsung in China recently, that burst into flames shortly after being put on charge in a Highland hotel a few days ago. It was the owner's second experience of the phenomenon, his original device having done the same thing. (source: BBC News)

I'd love to know what was really wrong. Presumably a design fault, but whether something in the basic design of the battery, or in the power management circuits, or something else, there's no way of telling.
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I was told that the original issue was a manufacturing fault resulting in the two electrodes in some batteries coming into close proximity and causing a short-circuit. If true then the problem should simply not be reoccurring. So it's either woefully-negligent QC or something deeper that's intrinsic to the handset itself. Imho of course. ;)
 
mistress_tech said:
My question still remains, are they not afraid of competition from Apple?
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Or even from other Android manufacturers, including Google? The majority of customers stick with one platform or another these days.

Yes, they will lose customers over this: some will move to a competitor because there isn't a current Note model, and some will move to competitors because they lose faith in Samsung. It's that second that is the real danger though: they can survive a short term sales loss, they can survive the Note brand being tarnished, but what they must avoid is the Samsung brand being associated with unsafe or unreliable. So the worst possible thing they can do now is rush a device to market to fill a gap and have problems with that one.
 
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