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Help Random rebooting

I don't have a One S but it happens a few times a week with my Note, and for no apparent reason. It is usually on the charger when it happens.
 
going to wait and see if it keeps happening. noticed it a few nights ago when it woke me up and then once again in the morning as the phone was on the charger. and then another time when it was in my wife's purse.
 
going to wait and see if it keeps happening. noticed it a few nights ago when it woke me up and then once again in the morning as the phone was on the charger. and then another time when it was in my wife's purse.

Were there any apps recently installed before this started? If so, remove them and see if it keeps happening.
 
I've not had a total re-boot, but on a few occasions there has been a pop-up that says "Loading" which sits there for about 10 seconds with the revolving circle, then the phone loads as normal.

When it starts to happen and after it has done it two or three times I just re-boot the phone and it is then OK for a week or so.

I know it isn't the cashe as this is cleared automatically every 4 hours.
No new apps have been installed and there is also no consistency with which app I was using before it happened.

It isn't a big deal and I assume that it is some part of the operating system that gets a bit clogged-up with use and is not clearing itself properly. It could be a software glitch with ICS, unless it isn't happening to anyone else.

Maybe the full re-boot is a more severe version of what is happening to mine
 
I've not had a total re-boot, but on a few occasions there has been a pop-up that says "Loading" which sits there for about 10 seconds with the revolving circle, then the phone loads as normal.

When it starts to happen and after it has done it two or three times I just re-boot the phone and it is then OK for a week or so.

I know it isn't the cashe as this is cleared automatically every 4 hours.
No new apps have been installed and there is also no consistency with which app I was using before it happened.

It isn't a big deal and I assume that it is some part of the operating system that gets a bit clogged-up with use and is not clearing itself properly. It could be a software glitch with ICS, unless it isn't happening to anyone else.

Maybe the full re-boot is a more severe version of what is happening to mine

Is that when waking your phone from a sleep state? Or going back to the homescreen from an app?
 
Is that when waking your phone from a sleep state? Or going back to the homescreen from an app?

Apart from once, it is always been when I quit an app. It has happened with Handcent SMS, Dolphin Mini browser, FBReader and Play Store are the ones I can remember

That once was when I turned off the alarm in the morning (the phone turns off wifi, 3g, BT, etc. when I turn on the alarm clock and then turns them on again and syncs everything when I exit the alarm clock), so on that occasion it really did happen when it came from a "sleep" state :)

I don't know the reason, but as I mentioned, I suspect that it is something in the OS not clearing itself over a period of time (usually about 10 days) that slows the system down. A re-boot clears it out and everything works speedily again.

Just wondered if this was general or something to do with my settings - as I have a few profiles running that change my settings for different reasons throughout the day
 
@Blue Thunder

Do you run some sort of app killer or memory tuner?

It's definitely not normal. I go days without rebooting (I usually only reboot if trying out a ROM or something like that) and I don't clear any caches and that has never happened to me.


It sounds like the OS doesn't have room to keep the launcher in memory so it takes a few seconds to restart it after leaving an app, but that's just a guess.
 
Do you run some sort of app killer or memory tuner?

No, neither of those

I use Tasker to change the phone status depending on what I am doing - in a meeting, driving, wifi on, at home, at work, etc.

I have no different apps running than I did on my old Desire and the Tasker profiles are the

EDIT - I think we both posted at the same time

I think you could be right about the launcher and it would definitely fit in with what I was thinking
 
The Hero and the EVO did this to me, it's called "launcher re-drawing". And AC you're correct, the phone kicks the launcher out of the cached processes to run the apps, then has to redraw your homescreens when you back out. Rooting and custom roms cleared this up on both phones no sweat. ;)
 
The only app on my wife's phone is tasker right now.

Even though we are both running Tasker, I don't think that Tasker will be the issue, because we are getting different results. But it may have something to do with the profiles that are running.

It might be worth mentioning it in the Tasker forum, but I do know that there is a release due soon that is currently in beta
 
i have a similar issue. only had the phone 5 days and i would say that the phone has rebooted a dozen times (that i am aware of). usually fine when i use it but sometimes it will freeze, the screen is totally unresponsive and the phone just hangs. after a short time the screen will go off, the loading circle symbol comes up and after a few seconds it's fine again. tonight had a similar issue but the menu key worked as did programs but couldn't scroll through my home screens! had to restart the phone to clear that problem.
have only installed a few apps so far and everything else seems fine. if this continues i will ask for it to be exchanged and definitely want to have a One S as otherwise its a stunning phone.
 
Just found a fix for this rebooting prob on tmobile forums, this is it:

After lots of trial and error, I am in complete agreement it is the wi-fi causing the problem. After constant reboots of my original phone and the one t-mobile exchanged for me, I turned off wi-fi for 48 hours and it was fine.

I dug around a bit more on the HTC forum and found a post with the following advice: Go to Settings > Wi-Fi > Menu > Advanced, and tap on "Keep Wi-Fi on during sleep" to enable it. Do the same for "Best Wi-Fi performance." Next, perform a soft reset by pressing and holding your power button and then choosing Restart.

I followed the steps above (mine did not have "Best Wi-Fi performance" checked) and it has been working correctly without crashing for the last 24 hours. This includes going from home to work and back with the phone in my pocket. I am keeping my fingers crossed that this will do the trick.

Update:
Its now been 6 days and it still has not crashed or rebooted again so looks like it works! Happy days :) Next, when im feeling brave im gonna root it to get rid of all that htc bloatware
 
Just found a fix for this rebooting prob on tmobile forums, this is it:

After lots of trial and error, I am in complete agreement it is the wi-fi causing the problem. After constant reboots of my original phone and the one t-mobile exchanged for me, I turned off wi-fi for 48 hours and it was fine.

I dug around a bit more on the HTC forum and found a post with the following advice: Go to Settings > Wi-Fi > Menu > Advanced, and tap on "Keep Wi-Fi on during sleep" to enable it. Do the same for "Best Wi-Fi performance." Next, perform a soft reset by pressing and holding your power button and then choosing Restart.

I followed the steps above (mine did not have "Best Wi-Fi performance" checked) and it has been working correctly without crashing for the last 24 hours. This includes going from home to work and back with the phone in my pocket. I am keeping my fingers crossed that this will do the trick.

Cheers, I've had the same issue, will give it a try. I did not have 'best performance' ticked. Fingers crossed.
 
Mine rebooted about 6-8 times the first week I had it (got it 4/27) for no apparent reason. I changed nothing and it hasn't happened since.
 
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