REALLY need help!!!

[katslater1976]

Hi all, I bought my 10 year old son an Arnova 7 G2 tablet for Christmas, he was using it tonight and downloaded a fingerprint security app from Appslib and the whole thing froze......I switched it off and back on and now there is just a black screen with the menu buttons at the top.......I can't access ANYTHING!! Can anyoune give me any advice on what to do?????!!!!!

 

[AndroidSPCS]

Welcome, you may need to reset it. I think it has a reset pin to use a paper clip to reset the device.

If that doesn't work, here's a thread on how to install custom firmware: Arnova and Archos Forum

good luck.