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Help Repaired phone came back rooted?

A

andiroo

Newbie
I recently sent my GN to Samsung Canada's repair facility in Quebec to fix my constant rebooting issue. It was back in my hands after a week, but I noticed that they sent it back to me with an unlocked bootloader. I have an unlocked padlock icon on the Google splash screen when the unit boots. I contacted Samsung and they told me to call the depot directly...so far no response.

Is there an easy way to re-lock the bootloader? I can't connect a rooted phone to my enterprise email system, and have no plans to flash ROMs. I've searched for this info, but all I can find is directions to UNLOCK.
 
andiroo said:
I recently sent my GN to Samsung Canada's repair facility in Quebec to fix my constant rebooting issue. It was back in my hands after a week, but I noticed that they sent it back to me with an unlocked bootloader. I have an unlocked padlock icon on the Google splash screen when the unit boots. I contacted Samsung and they told me to call the depot directly...so far no response.

Is there an easy way to re-lock the bootloader? I can't connect a rooted phone to my enterprise email system, and have no plans to flash ROMs. I've searched for this info, but all I can find is directions to UNLOCK.
Click to expand...

Yes you need the sdk tools and manual its fastboot OEM lock and it'll reboot clearing your SD card, when it reboots after being locked it'll look like its boot looping its not.
Easy way get wugfresh root toolkit v1.3 or 1.2.2
And it'll do the work for you finding the sdk tools and everything.
 
unlocked is not the same thing as rooted. To see if you have root, look for a superuser app, or download android terminal emulator and type su at the prompt and hit enter, if it changes from a $ prompt to a # prompt, you got root (there are other ways to verify root too).

So does your enterprise not allow unlocked devices? Or just rooted ones?
 
andiroo said:
I recently sent my GN to Samsung Canada's repair facility in Quebec to fix my constant rebooting issue. It was back in my hands after a week, but I noticed that they sent it back to me with an unlocked bootloader. I have an unlocked padlock icon on the Google splash screen when the unit boots. I contacted Samsung and they told me to call the depot directly...so far no response.

Is there an easy way to re-lock the bootloader? I can't connect a rooted phone to my enterprise email system, and have no plans to flash ROMs. I've searched for this info, but all I can find is directions to UNLOCK.
Click to expand...
Yeah you need to find out if you are not allowed to connect a rooted phone versus an unlocked one. What you are describing just means your bootloader is unlocked.
 
So the bootloader was unlocked...I don't think it was rooted. I used the WugFresh tool to OEM Lock it again and we're good to go.

As for the enterprise question, we cannot connect "rooted" phones to the network. SIM-unlocked phones don't pose any threat.
 
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