Replacement Droid has a loose screen, is this normal?

[Crude]

So I received a refurb for the one that bricked and the screen on this thing is driving me nuts. It clicks like a BB storm when tapped, it opens in my pocket. Heck the screen will shift almost 1/4 inch from top to bottom. I liked my old Droid and after almost 9 months of use it was still tight.
My question is, did quality control miss my first or second Droid and will Verizon give me grief if I complain about it? Gaaaaaahhhhhhhhhhhh

 

[MrClean]

I would think since it's turning on in your pocket, that would be considered unacceptable behavior. But who knows what Verizon will say about that. I'd take it back if it were me.

 

[AMTrombley0924]

I don't think it should be loose. And this wouldn't be the first time I've seen Verizon give a shi**y refurb. You deserve a quality replacement: give it back

 

[shadowdude777]

It's common but most certainly not normal. You should take it back.