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I'm having the same problem with ringtones - it plays the default ringtone no matter what I do. It will show the custom ringtone on the contact card, but when that person calls, the default ringtone goes off.
Or how about this (and I had this problem on 1.5, as well): the phone will be sitting right in front of me, on my desk at work. A notification goes off that I have a message. But the phone never rang.
For some reason my phone would randomly reload; display the HTC splash screen and then say "loading...." This has been happening the last 3 days. I backed-up my contacts using the Export feature in Contacts.
Made a cup of tea and doing the factory reset now.
Wish me luck!
Went into Verizon store today about the silent call issue. Explained the issue to the rep and he pulled out his Eris and called mine -- couldn't duplicate the problem, but he said it's intermittent and he can never get them to do things on command. .
Do you know there is a setting in 2.1 for the ringing to reduce in volume when you move it during the ringing? Probably doesn't relate to your problem but thought I 'd throw that out there.
Great point! I noticed that odd but cool little feature when I first got the update. I'm gonna disable it and see if that fixes the issue. I'll get back to you guys after I test it out...
Are these bugs the same with the 2.1v3 leak? I am running v2, and I don't have any major problems. So I was wondering if it's worth it to upgrade to v3. I wonder what the major differences are?

Since the 2.1 OTA, the touchscreen has been less responsive. I've had to use the trackball a couple times.
does any1 experience the following scenario?
"when i call another person who is on another line, i dont get the call waiting beep or message on the screen ".
it's quite inconvenient because i don't know if the another person is on another line or not available to answer.
Please help me.
tq.
has anyone received any advice as to how to fix the ringtone issue? I'm getting very frustrated. I think it has to do with linking the contact to their fb. Also, I've had the "no ring" issue even when phone is sitting right next to me.I'm having the same problem with ringtones - it plays the default ringtone no matter what I do. It will show the custom ringtone on the contact card, but when that person calls, the default ringtone goes off.
Or how about this (and I had this problem on 1.5, as well): the phone will be sitting right in front of me, on my desk at work. A notification goes off that I have a message. But the phone never rang.
. Hi All,
I am Brand new to the forum and I must say people on here look very friendly and helpful.
I bought 2 new Eris phones a few days ago for me and my daughter. We are still on version 1.5...and not having any real issues (maybe a little lag time for responsiveness but not much).
We have received notifications for the upgrade to 2.1.
Since reading thru alot about the 2.1 upgrade, it seems to me there might be more problems than it's worth?
I have seen some posts also for users that have had no problems, but it seems to me a majority of people are having issues.
What do you guys think?
FYI, I have a standard GPS and I use that all the time for travel.