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Returned the droid

Anyway since you're the admin you could step that dinosaur into the 20th century and have it encode in mp3 like most other large scale corps? :p
 
quixand said:
Anyway since you're the admin you could step that dinosaur into the 20th century and have it encode in mp3 like most other large scale corps? :p
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Yeah, you'd think! lol But our VM system is several years old and we're not going to upgrade it because we're about to switch to Exchange 2007 for voicemail. I seem to recall that we had this encoding issue a couple of years ago before I was involved, so I think they might have already taken care of this. I don't even know if mp3 is an option on this system. I was just about to go look. :)
 
I have spotty verizon coverage, so I asked about the return policy today. They told me there wouldn't be any restocking or activation fees if returned within 30 days.

Can anyone else verify this? Sounded too good to be true :)
 
mattmull said:
I have spotty verizon coverage, so I asked about the return policy today. They told me there wouldn't be any restocking or activation fees if returned within 30 days.

Can anyone else verify this? Sounded too good to be true :)
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That may be the case where you are coming from a different network. Because they want you to try it. 9/10 people stay, the network is just THAT good. Can't imagine where you'd live in the US that doesn't have superior VZW service.

I live in buttsville New England, and I don't even need to use WIFI LMAO.
My speeds are so damn fast. And to boot, at work, the guys running Iphones can't get service in the building so they need to use WIFI, AND we have about 15 AT&T antennas on our corporate campus. LMAO

I on the otherhand, do not. =D
 
Still working on verifying what our system is doing, but my boss got an HTC Eris this morning and it plays voicemails from our system with no problem. So, if an older version of Android can play these messages, whatever the format, I suspect the Droid should be able to, as well.
 
johninbigd said:
Still working on verifying what our system is doing, but my boss got an HTC Eris this morning and it plays voicemails from our system with no problem. So, if an older version of Android can play these messages, whatever the format, I suspect the Droid should be able to, as well.
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Hmmm...yeah..I'd think so. There's GOTTA be a hitch somewhere.
I'm sure it has to be able to do it. Keep plugging along!
 
quixand said:
Hmmm...yeah..I'd think so. There's GOTTA be a hitch somewhere.
I'm sure it has to be able to do it. Keep plugging along!
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I'm trying to find where those settings are on our VM system. Haven't found them yet. I won't have my Droid until Monday or Tuesday, so I can't test it today. But I would bet that this is the very problem the OP was running into. His system must still be using wav49.
 
I have the hero and use a modern vm system ringcentral and had the same prob. there is no app that will play wav either. I was excited to see the droid listing wav support as well as support for video formats that the hero will not play. dissapointing to see that droid can't play basic wav files either. its also disappointing to see these devices still lagging behind even the original iPhone in multimedia capabilities years later. the weak mediaplayer of the droid is truly inexcusable. The fact that all the reviewers glossed over this glaring weakness makes believe that they are extremely biased or padded by the oem or carrier.
 
bruceo said:
I have the hero and use a modern vm system ringcentral and had the same prob. there is no app that will play wav either. I was excited to see the droid listing wav support as well as support for video formats that the hero will not play. dissapointing to see that droid can't play basic wav files either. its also disappointing to see these devices still lagging behind even the original iPhone in multimedia capabilities years later. the weak mediaplayer of the droid is truly inexcusable. The fact that all the reviewers glossed over this glaring weakness makes believe that they are extremely biased or padded by the oem or carrier.
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That's odd. My boss got an Eris today, which is just the Verizon version of the Hero, and he was able to play wav email attachments from our VM system with no problem.
 
For whatever it may be worth, I just transferred three wav files via USB to the SD card in my Droid and they play just fine.
 
I'm not certain about this yet, but it appears to be the case that no version of Android supports GSM 6.10 wav file format, which many voicemail systems use to keep the file sizes small. Since my boss can listen to our voicemails from his new Eris, I can only assume that our system is using PCM and not GSM 6.10.
 
To OP: Are you trolling? I've been looking at your posts--I think all 29 of them--and they all have a common theme.

Questions about what the Droid is lacking, Deal breakers reasons not to get a Droid, and limitations of the network (CDMA not being able to be used in other countries and not being able to email and talk on the phone at the same time)

Eh, probably nothing though; it's just not the phone for you. However, I do wish this was a World Phone in case I decide to visit Vietnam or Thailand.
 
I think I'll be okay. Our VM system is using 8kbit mu-law wav, not GSM 6.10. Since my boss' Eris can play them, I'm sure my Droid will be able to, as well.
 
QrafTee said:
To OP: Are you trolling? I've been looking at your posts--I think all 29 of them--and they all have a common theme.

Questions about what the Droid is lacking, Deal breakers reasons not to get a Droid, and limitations of the network (CDMA not being able to be used in other countries and not being able to email and talk on the phone at the same time)

Eh, probably nothing though; it's just not the phone for you. However, I do wish this was a World Phone in case I decide to visit Vietnam or Thailand.
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No guy I am not trolling. I really liked the droid and it had so much potential and I wanted to keep it. But without VMs that is a show stopper for me with my job. Maybe not all of the people that use it for personal but for me it is a show stopper. I never was looking at the weak point of the Droid, you just have to be knowledgeable if one of the higher ups want to get it and then run to me because it cannot play wav or something else. If it works for you great.

To the guy that said call in and check your VMs. hahahahah welcome to the 21st century. That is funny. I get so many that I would have to call a number and put in my pin, wow that is productive.

Plus our VM system does not support mp3. If it did then great, but it does not. Also MP3s are much bigger and we have mailbox limits. So unfortunately until this is resolved I will be letting my company know that it is not a device for enterprise at this present time. But man it has so much potential.
 
quixand said:
Are you KIDDING me? LMAO
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Not sure what is so funny. But MP3s are bigger than the compressed wav files we use for our vm system. Plus most companies have mailbox limits, so anyway we can trim helps out.

Just not sure why this is funny. if you don;t have anything constructive to say to help people then please don;t reply at all.
 
quixand said:
Are you KIDDING me? LMAO
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A 16kbit/s 8KHz MP3 is actually slightly larger than an 8KHz GSM 6.10 file. Not by much, though. The size difference is negligible, in my opinion. The wav format we're using is four times larger than GSM, even at 8KHz. I can see why so many systems use GSM, but the newer systems should just use MP3 instead.
 
I also returned my Droid. I am very dissapointed, not in the Droid, I was very happy with it, but in Verizon. I came from AT&T and iPhone 3G. Verizon was unusable in my house, calls would drop after 10-15 seconds, and my wife's Motorola W755 was worse than that. Things didn't improve outside my house either, guess I am in a dead spot for Verizon.

I had heard so much about Verizon being a better network so my expectations were high, but even when I was out and about making calls, many people commented that I sounded croakey when using the Droid with Verizon, I am not sure if this is the Verizon network, or the Droid.

I loved the Droid screen, the fonts they choose are so crystal clear, and the keyboard both physical and virtual both performed very well, although I had slight issues with interference between my thumb and the top row of characters.

I also loved the fact I could develop for the Droid, using nothing more than Eclipse and some plugins. I don't plan to buy a Mac just so I can do the same for the iPhone.

Anyhow, in the end, the iPhone won, and not because of the phone, but because of the Network. I live in Austin, TX, so its not like I am in the back of beyond. If Verizon changes their coverage here, or the Droid comes out on an AT&T network, I will be back to the Droid in a flash, I am not a Apple fanboy!

I bought my Droid from BestBuy. There was no issue taking it back, no re-stocking fee or anything like that. They did mention I might have to pay for the calls, but as I understood it, Verizon would even pay for the calls within 30 days. So, I will have to wait and see if I get a bill from Verizon.

Anyhow, I am jealous of you people with the Droid. If only the network would have worked for me, the iPhone would have been sold on eBay by now, and I would be developing (for fun) some kind of application on the Droid. Oh well, next time. Enjoy your Droid, only wish it had worked for me too.
 
dblake15 said:
No guy I am not trolling. I really liked the droid and it had so much potential and I wanted to keep it. But without VMs that is a show stopper for me with my job. Maybe not all of the people that use it for personal but for me it is a show stopper. I never was looking at the weak point of the Droid, you just have to be knowledgeable if one of the higher ups want to get it and then run to me because it cannot play wav or something else. If it works for you great...
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I manage our Cisco based VoIP system at work (Unity w/unified messaging), in a Microsoft Outlook environment. Voice mails are stored/sent in .wav format, but use a different codec, which doesn't allow Windows Media Player to play it on the desktop/email. We have a BBerry cell base for our users, which I don't support, but apparently the mobile support team got VM attachments to play on the BBerry. We run Outlook 2007 and messages play fine, but not out of the box. If a PC wasn't updated via login scripts, Cisco's "ViewMail for Outlook" Add-On could be installed, and the .wav file was audible on the PC. The key peice being the codec install.

I'm not sure what would need to be installed on the DROID (first time with non-Windows device) but if you really need to get it to work, I'd start looking at codec updates. You could also try forwarding/opening the message with Verizon's "Visual Mail"....but I doubt that it will mod the .wav file. Or you could see if there is a "remote access" number for your voice mail system, and just dial in. I have the main VM access number, UserID, and pwd, all stored as a speed dial and contact on my phone. One button push takes me to my VM inbox.
 
When I make changes to my voice mail account (delivered by email) the computer automatically sends a computer-generated voice mail confirming the changes. These digitally generated WAV change notifications play without any problems when they come into my droid attached to an email.

BUT: when a human person leaves me a regular voice mail and it delivers into my email as a wav attachment it will not play. I get the "not supported format" message. Can anybody explain why one plays & the other does not?

This wav problem is a big deal. Like many other folks, I get my messages nationwide and worldwide by this widely used STANDARD method of delivery.
 
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