Help Ringtones

[slabman]

Just got a new Note 3 and find I have no ringtones...or notification tones in either the phone storage or the memory card files. Where did they go? Help!

 

[lterry913]

If you are referring to ringtones you have saved to sd card you will have to look in media files , music etc..use a file explorer to do this. Once found copy them to phone storage. I am not sure this is what you mean...if your phone came with no notification sounds built in then there is a problem.

I found all my ringtones in with my music I had saved to external sd card.

 

[slabman]

Actually, I have a brand new Gal. s4 which I put my simm card into just to see where the ringtones might be stored. I see them listed under "ringtones" in the settings area, but cannot find those either, in the phone"s storage OR the data card. Where do they normally reside? I'm hoping I might copy them onto a card and then place them in the same location on my Note 3.

 

[Digital Controller]

Actually, I have a brand new Gal. s4 which I put my simm card into just to see where the ringtones might be stored. I see them listed under "ringtones" in the settings area, but cannot find those either, in the phone"s storage OR the data card. Where do they normally reside? I'm hoping I might copy them onto a card and then place them in the same location on my Note 3.

Were these custom ringtones or the default ones on the device?

Default ones, if missing, the device might want to be taken back to the carrier store and exchanged or a factory reset performed.

 

[lterry913]

I know it says your ringtones are there but after Kitkat, which probably is what your phone is running, the phone will not recognize the file as written on external sd. And, if it does find them it may not play them...Try installing es file explorer on phone and see if you can search the ring tones then copy them to phone storage...I really don't know where it will store them there...you can search the internal storage after you copy them there or try to copy them to a specific file and see if that works...I hoe this helps...and I don't know if I am answering correctly for what you are seeking...but KK did complicate moving and recognizing some audio and video files due to the privacy and security they supposedly want to provide for us.

I bolded copy as you do not want to move a file and not be able to access the original if you cannot find it on new storage. If you copy the original should still be on the external sd.