Help S note crashes upon opening, not rooted

[xersatzx]

Today I had to force restart my galaxy note 10.1 8013. I accidently took it to what looked like a boot loader screen and it gave me the options to download a file or cancel. I accidently chose download which then prompted me to not restart while downloading. After waiting with nothing changing I saw online that I could just restart to get out of the download screen. Since restarting my s-note will not even open. Every time it opens it says it stopped.

I do not have it rooted.

Is there a way to fix s-note without a factory reset? I already cleared the data but not fixed.

If I do have to factory reset is there a good backup app to back up my s-note and lecture note files?

 

[james27007]

I have not had this issue but it sounds like you may need a reset. But try this 1st

Clear data on the app

Power off your Note

Let it set for about 2 minutes (if you had the normal Note I would say take out the battery but...)

Turn it back on and try again

If it still FC's you may need to do a factory reset.

As a side note, I doubt going into download mode did anything

 

[xersatzx]

Thanks that seemed to work. Previously it did not, but this time it sync'd which solved the issue.