S21 Galaxy Watch3 Inbound Calls

[mannymendez25]

I just got a new Galaxy s21 Ultra and a Watch3. When originally paired, caller ID showed on the watch, but it stopped. I reset the watch to factory defaults and paired the watch to the phone. The caller ID worked for a few days then stopped working. I reset the watch again and the caller ID worked for a few days and today it stopped working. I checked the notification settings but everything looks correct. Any suggestions?

 

[ocnbrze]

have you checked for updates on the watch3?

 

[mannymendez25]

yes. both the phone and watch3 are up to date.

 

[ocnbrze]

you may want to explore exchanging the watch.....something is not right.