Why wouldn't you just get a free replacement phone? VM is so cheap you don't have to pay for warranties, insurance, 2x cheaper than many other phone companies and you save tons of money on ebay through their top up cards. What can you expect from the VM customer service? They are clueless idiots so I don't even go to them for help ,except when I need a new phone.
There was no replacement phone to be had...
I don't see the point you are trying to make with the rest of your post. I already said I don't do warranties or insurance.
Stop trying to convince me to buy from a terrible company. They don't deserve my money, every time I have shopped there I've had a negative experience. I will not be giving them $400 bucks and expecting no customer service. That's a lot of cash to give someone to piss on you.
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