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Help S3 update problems

Togekiss

Newbie
hello!!!!!!!!!

my friend updated her s3 and after it, she didnt get multi window? she also check above like the one where you slide your finger...


oh and her carrier is wind mobile while mine is rogers, does that affect it?
 
Your carrier shouldnt affect whether you get the multi-window on the update or not, as multi-window is a software upgrade and nothing to do with the carrier (i think - I'm sure someone will correct me if I'm wrong).

What version is she now running, it should be 4.1.2?
She may need to add multo window to the slide down panel by going into home screen in the settings menu.
 
Your carrier shouldnt affect whether you get the multi-window on the update or not, as multi-window is a software upgrade and nothing to do with the carrier (i think - I'm sure someone will correct me if I'm wrong).

What version is she now running, it should be 4.1.2?
She may need to add multo window to the slide down panel by going into home screen in the settings menu.

she did do the slide down panel thing but she told me that she doesnt have it :(

edit: she just told me that it was 4.1 and now its 4.2 something
 
she did do the slide down panel thing but she told me that she doesnt have it :(

Tell her to go to Settings>Display>Notification panel In there you can add and remove buttons for the slide down menu, tell her to look there and if shes on the latest version it should be there.
 
Tell her to go to Settings>Display>Notification panel In there you can add and remove buttons for the slide down menu, tell her to look there and if shes on the latest version it should be there.

both of us updated it on kies... and she showed me that she got the "latest", same thing with mine
 
both of us updated it on kies... and she showed me that she got the "latest", same thing with mine

Just to make sure, go to Settings>About Device and check what version numbers are on both phones.

Some carriers release updates at different times, so where you have the latest update, your friend may only have the latest update for her carrier, which may not yet be the actual "latest" version.

Hope that makes sense
 
Just to make sure, go to Settings>About Device and check what version numbers are on both phones.

Some carriers release updates at different times, so where you have the latest update, your friend may only have the latest update for her carrier, which may not yet be the actual "latest" version.

Hope that makes sense


oh um she said its still 4.1.1 after the update and so it really depends on what carrier? :(
 
Her phone will get the multi window function, but only when her carrier has rolled out the 4.1.2 update.
I suppose in a way it is carrier specific, but inly as far as length of time to get the update is concerned. She will get the feature.
 
The carriers roll out updates at different times and they can include or exclude new features if they want :( multiwindow came with 4.1.2 for most people.
P.s, long-press the "back" soft button to show/hide the multiwindow bar. Root the phone to be able to multiwindow ANY app :thumbup:
 
The carriers roll out updates at different times and they can include or exclude new features if they want :( multiwindow came with 4.1.2 for most people.
P.s, long-press the "back" soft button to show/hide the multiwindow bar. Root the phone to be able to multiwindow ANY app :thumbup:
If I'm not mistaken, this last MD3/MF1 update has been a Verizon update.
 
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