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Help S4 screenshot not working??

B

bs872

Newbie
I'm a week into this phone and screenshots originally worked. I tried one today and it's a no go. I'm using the power/home buttons.

Might something have accidentally disabled? This is very frustrating. Thanks in advance.
 
I saw that before posting. It's just stopped working and those hand motions are essentially a gimmick, in my opinion.
 
bs872 said:
Pressing both buttons brings me to a page that shows which apps are running.
Click to expand...

That's what my phone does when I just hit the home button. I wonder if your power button is getting weak or if your case is interfering with hitting the power button?

BTW, I agree with you on the gimmicky comment above.
 
I have been having the same screenshot issues with my S4Active ever since getting it. It works like a charm about once out of every fifty times. The other 49, I can palm swipe, power+home, and dance circles around it and it won't do a thing. I have motions active, I am touching my palm (heck, just tried to recalibrate and it would not even do the test-screenshot when I did that). I have, quite literally, spent 30 minutes on a stairclimber trying to do a screenshot the entire time.

I have tried to restart the phone and re-attempt the screenshot. Same thing applies.

Any other suggestions? Is there something else that can be calibrated?
Thanks in advance.
 
Don't know why power/home didn't work. It does tend to be a little sensitive to technique/timing.

If you are rooted, think about installing xposed framework. Then install the xblast module and you can either
1-create status bar gesture to initiate screen shot.
2-enable advanced power button menu including screenshot

The first is still a little sensitive to timing.

The second takes a little longer but works every time

There are a lot of other useful things on xposed, including xblast and wanam and xuimod. Check out the developer of any module carefully because xposed may open some security doors
 
I am not rooted, so out of luck there. Maybe one day I will get smart and root my phone :)

I have tried to do the home+power button with the case on or off, and the situation is the same. It is strange the way that it refuses to screenshot. I had the S2 previous to this, so I know how to do it...it just is not working. One day...one day...
 
I have taken them of all my screens in case I need to reset. I have saved the pics in Dropbox just for future reference of how my apps are laid out. I am OCD about my layout and this will let me be a "happy camper" if something happens...LOL
 
To all of you horrible people that keep saying to hold home / power... its been said numerous times, and its not helpful.
To people like me who actually had this problem, I fixed it by turning off my phone... i had to remove the battery to do so, the power button wouldnt even turn it off.
 
After the last update my phone refuses to do screenshots. I contacted AT&T and they were unable to solve the issue at this time tried to tell me my device was defective. I spoke to another employee in store and found out it's been an issue for more than a few people after the last phone updates.
 
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