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Help Samsung epic 4g connection issues

ckwong93

Lurker
I have sprint service in San Francisco. Supposedly, there is 4g coverage here but every time i turn on 4g on my 2 month old epic, the 4g turns right off. it does not work at all. My phone is rooted, but it did not work when it was stock either. is anyone else having this issue? and does anyone know how to fix it?
 
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