samsung epic & sprint service

[viisign]

hey all, im getting very flustrated with sprint! being new to the forum and new to sprint i really don't know where to post this but i really need help! ok everyone probly knows that sprint gives you a spending limit on your account right? my spending limit is $300... i have not purchased anything what so ever, not ringtones or anthing except a game that was $2.99 and i payed with my credit card... can someone tell me why my spending limit keeps is showing that i have purchased something?? its says i have spent $135.00 out of $300. what the hell is sprint charging me for!! how can i find out what they are chargin me for?

i had this problem last month and i called the service rep and complained and told them that i haven't bought anything. they fixed the problem now its doing it again i just don't get it! im about ready to throw sprint out the dam door! i know i can call them today but its 214 am and i just seen this on my account it makes me mad i really think i hate sprint!

if anyone knows what could be going on please let me know thanks!

 

[Thai]

You probably have to call them and ask again.

 

[shook187]

I wasn't to sure how that spending limit crap worked. It was on my account for 3 months and as of now I no longer have a spending limit.

 

[kabukijoe]

The spending limit is basically the maximum your bill can reach until they suspend your service. For example, if you have a $300 spending limit, and your bill is $140, you will have $160 left on your spending limit as soon as that bill generates. Any Sprint downloads, overages or premium services will come off the spending limit as well.

If you go a while with good bill standing they will usually lift the spending limit. Or based on the credit check, you may be approved with no spending limit right from the start.

 

[dan330]

kabukijoe is right...

add to this....
your monthly bill is what you are seeing... or maybe 2 months worth... last month and the current.

call sprint and have them break it down for you.. I bet you will find it is ok..

 

[ovrrdrive]

Call them and find out...

 

[android91]

If you recently changed your plan, Sprint bills you a month in advance.