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Help Samsung Galaxy Europa Text Problems

faith.roberts

faith.roberts

Lurker
im having problems with my texting
it keeps repeating the text someone previously sent
im on O2 and ive emailed them many times but they havent replied
ive tried resetting the factory settings but nothing seems to work

what can i do ?
 
im on the same network with the same problem :confused: so would be interested if you get a reply i have been keeping my fone on silent as the same text 20 times becomes annoying !!!
 
i went into o2 today and they send for you to send it back (i have to over the internet because i bought it from the internet) and they will replace with a new one
i think the europa needs kies but o2 didnt have before christmas which is when people starting buying them
 
We have had the same problem, if you delete the whole thread (the text conversation - that keeps repeating) the problem seems to go away, and the texts you have missed get delivered.

Works for us - so far

Cheers
 
gmblonde said:
im on the same network with the same problem :confused: so would be interested if you get a reply i have been keeping my fone on silent as the same text 20 times becomes annoying !!!
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This has actually made me want to return my Galaxy, even though I love it. I use it for my work, so fishing it out of my pocket to read a message asking me what I wanted for dinner 5 days ago (repeated every half hour or so) isn't funny any more. Deleting either the messages or the thread does NOT stop it!! Either Samsung or O2 need to get this sorted pronto! SO ANNOYING!!!
 
Are there any common themes for those people who are receiving the repeated texts? Are you on pay and go or contract? Are you using the sim that came with the phone or another one? Are you connecting to the 2g or 3g network when you get the duplicates?

Just curious as to whether all europa users will potentially suffer this problem or whether its only apparent under certain conditions - my own phone has been OK...so far (since 27th December)!
 
Are you guys on a 3G network or good old 2G? Mine is still going OK (O2 pay and go, 2G) but I did get a delayed text from the other half earlier - only by an hour or so though.

Has anyone tried the 'Anti SMS Bomber' app on the android market? This claims to block duplicate texts and might make things a bit better until a proper fix comes along.
 
I spoke to a lady at O2 and she says they are well aware of this - and how annoying it is - and have engineers working on it. Looks like all we can do is wait now!!
 
so glad others are having the same problem and i'm not going crazy. Tried ringing vodaphone a while back and they suggested taking battery out and then selecting another network - may have worked for the first time . have to say it seems to be only on particular texts that get repeated - not all.
By the way - anyone know how i can get my phone to automatically save camera pictures to the sd card not phone - i can't even get to transfer them - or am i a bet stupid?
 
Same here on Tesco Payg. Problem texts seem to come from automated senders mainly Tesco themselves and employment agencies (presume they batch send) so far had no problem with indervidual texts from proper people.
 
I can confirm the same as "SteveGad", i spoke to O2 and they said that there engineers are dealing with the issue, but annoying they could not give a time frame.

Oh well will have to see......
 
Spoke to Tesco who put me through to Samsung who say it's being worked on and gave me a time frame of 1-2 weeks (holding breath). They also confirmed that it is an O2 only issue.
 
My guess is that they'll incorporate it the same time the official 2.2 upgrade comes out. Would make sense to patch it at the same time
 
I have had the same problem too, but just to update you; I went into the O2 shop today, about to return my phone, to be told that it wouldnt make any difference, exchanging it for another one would still have the same problem. Apparently Samsung are aware of the issue and are launching an update in next couple of days (maybe even tonight!) to these phones which should solve the problem. The update is automatic so I guess just sit back and wait and see. Maybe try and turn phone of and on tomorrow morning is what the guy at O2 suggested. Fingers crossed....its sooooo annoying!:eek:
 
Had my Galaxy GT-I5500 since December 2010. Same problem started almost straight away. Spoke to O2 today and they first suggested removing SIM and waiting 30 minutes then switch back on. It didn't work! Rang again and they suggested taking the phone back to and O2 shop and they would replace SIM. Looking at previous posts not sure this will work. I have connected my phone using KIES in last few days and no updated firmware available.

Andrew
 
amysarah22 said:
I have had the same problem too, but just to update you; I went into the O2 shop today, about to return my phone, to be told that it wouldnt make any difference, exchanging it for another one would still have the same problem. Apparently Samsung are aware of the issue and are launching an update in next couple of days (maybe even tonight!) to these phones which should solve the problem. The update is automatic so I guess just sit back and wait and see. Maybe try and turn phone of and on tomorrow morning is what the guy at O2 suggested. Fingers crossed....its sooooo annoying!:eek:
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Hi all, i bought this phone for my son two days ago and started having these problems straight away, including the sd card mounting and unmounting by itself in the notification bar???. I took this phone back to the CPW this morning, who told me that they are well aware of this fault and offered to swap it for a new one, but the same faults would re-occur !!! As you can guess i didn't take them up on their offer but came away with a LG Optimus GT540 2.1. It amazes me how they know there is a major software glitch with the Samsung handset, but thet still sell it to whoever walks through the door !!
 
Walked into an O2 shop today and asked them and was told it's sorted!!! I have to take the phone in and they reset it and download an app from Market. A search hs reveild no such app that I can find. Probably bollocks.
 
I am glad I'm not alone in having issues with texts.
I am on o2 pay as you go,simplicity. I have only had my Samsung Galaxy Europa since 23rd Dec.
Resetting my phone factory settings has NOT solved problem.
I've installed & uninstalled different sms app's for Android but nothing has helped.

If I changed from o2 would that fix issues texts?
I can NOT afford a new phone,this phone was quite pricey for me.


HELP!!
 
Ok you 'orrible' lot, you all need to take the phone back or send it back to where ever you purchased it from. I called Samsung and was duly informed that there was indeed a problem with that model and the technicians are working on it and should have an ugrade available sometime soon. Not good enough. Myself and my partner both purchased one each 3 days before Xmas. I called O2 and they confirmed that our service was all ok. We took them back yesterday and got a couple of HTC Wildfires. Got a discount for the inconvenience and have not put the phones down yet. Same contract, same network, new phone, no text problems. Good luck.
 
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