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Help Samsung Galaxy I7500 Issues - Need help

bhappyharsha

bhappyharsha

Member
Hi,

I've bought the Samsung Galaxy i7500 (8GB memory) and installed the PC Suite on my computer along with the USB drivers. When i connect the mobile to my computer, my PC detects it as 2 removable disk drives (G and F). However, when i double click them, it gives me a message to insert disk in the G or F. If i click the phone icon, it says "Unsupported Device"

This morning, I've copied few music files and a video to my mobile. However, i don't see them on my mobile under music and videos. I have taken few pics during the day and i cannot copy them to my system because although i can see them on my phone, i cannot see them on my computer when i connect the mobile to PC.

Not sure what i missed. FYI, I've tried both by checking and clearing the checkbox for the Mass Storage only setting.

I've also attached the screenshots of what my PC Studio gives me a message when i try to access the phone.

PLEASEEEEEEE HELP!!!!!!!!

Regards,
Sri Harsha.
 
When you connect your phone to your pc, are you also remembering to mount the drive from the pull down status bar?
 
Hey... I did not know this.. Thanks a lot for this information. :) I did it and i am able to copy images from my mobile to my computer. However, I have this problem that i try to copy music files from my computer to the phone and in between it suddenly "unmounts" the usb itself and says "Please insert disk into Drive G.

I have another question. If G drive is the memory slot, then what is F drive for? Even after mounting the USB, i get the message "No disk in F drive"

Please help me.

Regards,
Sri Harsha.
 
I can't speak for others, but I know that my phone and/or the usb cord it came with can be troublesome depending on different computers I may have it connected to - some will hold the connection fine, transferring many large files; others will drop/unmount as you described.

In the case of the latter my solution is usually to simply pop out the external sd drive and copy files directly to/from it, rather than going through the phone.

If two drives are showing up when you connect your phone, one (with probably everything on it - DCIM, etc.) is your internal drive and one (with probably nothing on it) is your external drive.
 
It works way better on Linux machines then on Windows. When I transfer files on my phone, I use Ubuntu.
 
Lelouch said:
It works way better on Linux machines then on Windows. When I transfer files on my phone, I use Ubuntu.
Click to expand...

I have the most trouble with drag/drop file transfers on my Ubuntu machine (although I seem to have no push/pull problems from within the terminal). Drag/drop has worked flawlessly for me on any of the Macs I have ever connected to.
 
Mr.DNA said:
I have the most trouble with drag/drop file transfers on my Ubuntu machine (although I seem to have no push/pull problems from within the terminal). Drag/drop has worked flawlessly for me on any of the Macs I have ever connected to.
Click to expand...

A perfect example of "it just works". :)

I'm seriously tempted to buy a Mac, but I'm having a heck of a time deciding. ( Mac/iPad/Alienware ... etc)

-chronodekar
 
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