• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Samsung Galaxy Note 2 - No Service

M

Magoogan92

Lurker
I had a Galaxy Note 2 which was stolen, so through insurance bought a new one off amazon. When I received my new one, and entered my sim and turned it on, everything worked fine until, after about 10 minutes it suddenly stopped connecting to the network (T-Mobile UK) and when I swipe down the system tray it said 'Emergency calls only'. I sent it back, recieved a new one this morning for the same thing to happen.

To me this can't be a coincidence. I don't feel like my sim is the problem since it works fine on my Samsung Galaxy Ace 2 that I've been using it. Would really appreciate if anyone can come up with a solution as I'm so frustrated with having to send it back and wait for a refund to order a new one that likely will have the same issue. I know I should probably just go for a different phone, but I've found the Galaxy Note 2 to be the best phone I've had (when it works)

Thanks in advance!
 
My Note 2 worked fine on T- Mobile, is your handset locked or unlocked?
Maybe go into phone settings and get a list of mobile operators to choose from and see if T - Mobile is there. Also long press the power button and switch Flight mode on, then when flight mode is enabled do the same to disable( this is something I do when sometimes I don
 
It's supposed to be unlocked. I've now found the issue, after updating the software when I first turned the phone on, the IMEI has changed from what's written on the back of the phone to a generic one. I don't however know how to revert back to the original software or how to change the IMEI, any ideas?
 
Magoogan92 said:
It's supposed to be unlocked. I've now found the issue, after updating the software when I first turned the phone on, the IMEI has changed from what's written on the back of the phone to a generic one. I don't however know how to revert back to the original software or how to change the IMEI, any ideas?
Click to expand...

Sorry no suggestions to offer but for what it is worth, there a somewhat similar issue being discussed at the Note 3 forum at -

http://androidforums.com/samsung-galaxy-note-3/817842-after-reset-i-lost-imei-invalid-imei.html
 
You must log in or register to reply here.
Back
Top Bottom