Help samsung galaxy s4 i9505

[scottysoftlad]

hi there i have a number off problems with my phone. #1 takes ages to boot up #2 when it finally boots it can lag and even restart some times i have to take battery out to start again. #3 when it comes on to the samsung logo on boot up it gives me sound when it finaly loads up the sound goes and i cant hear any body when i male a call. hopefully people can point me in the right direction how to fix this problem im new to all this thanks a lot

 

[ironass]

hi there i have a number off problems with my phone. #1 takes ages to boot up #2 when it finally boots it can lag and even restart some times i have to take battery out to start again. #3 when it comes on to the samsung logo on boot up it gives me sound when it finaly loads up the sound goes and i cant hear any body when i male a call. hopefully people can point me in the right direction how to fix this problem im new to all this thanks a lot

Hello and welcome to Android Forums scottysoftlad

The first thing you can do is to wipe your cache partition, as per #1.3 of S4 Lollipop Update Problems - Dummies Guide, (this is not just for Lollipop updates), to see if that solves your problem. If not, you may have to consider a Full Wipe and Factory Data Reset, as per post #2 of the guide.

 

[scottysoftlad]

thanks for the reply ive done the wipe cache partition and ive done the full wipe and factory data reset they seem to work well how ever i still have no sound other than on the start up i have vibration thanks scott

 

[biggdogg]

thanks for the reply ive done the wipe cache partition and ive done the full wipe and factory data reset they seem to work well how ever i still have no sound other than on the start up i have vibration thanks scott

Try pushing up on the volume key and a pop-up menu should come up with volume sliders . Check to see if your sliders are adjusted properly. You can also check out the Sound settings in your settings menu and make sure you have the proper boxes checked off .

 

[scottysoftlad]

Biggdogg for some unknown reason i only pressed the volume up button and it worked but when i watch a video its really slow and still no sound but there is sound when i put my call on loud speaker. is there a way how to resolve this one thanks scott

 

[biggdogg]

Here is what it sounds like your problem could be . Check out these screenshots to help guide you through . Go into settings - Sound - select the first option called Sound Mode and you will see a menu pop-up . From there select the option for Sound . Hope this helps.

 

[scottysoftlad]

Everthing you showed me there is correct but i still have now sound. Here's mine

 

[biggdogg]

Hmm, since you have already tried a cache wipe and factory reset I am not really sure what else you can try . As inconvenient as it is I would recommend doing another factory reset and try the phone before you install any apps just to try one more time.