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Help Samsung update problems (Australia)

timgus

Lurker
Hi all.

Today I got a message telling me to update my firmware when I have wifi. So I did, downloaded it and the phone said it would reset it'self. It did, but then a message came up saying "Failed to update firmware. Try again using PC software )Kies) or visit a samsung service centre".

Any ideas how I can fix it?
 
Im in Aus too. Have spoken with samsung who informed me that the 4.1 Jeally Bean isnt available for Australian users yet. I can only imagine its because the phone companies are making their own versions we will be forced to use unless you go about the varying manual update processes i am seeing on other threads
 
Hello and welcome to Android Forums timgus and sagehart! :)

Today I got a message telling me to update my firmware when I have wifi. So I did, downloaded it and the phone said it would reset it'self. It did, but then a message came up saying "Failed to update firmware. Try again using PC software )Kies) or visit a samsung service centre".

Any ideas how I can fix it?

It sounds as though your OTA, (Over The Air), update may have been corrupted in the download. OTA is not my preferred method of update as these sort of things can happen.

You have 3 options:-

1. Connect your phone to Samsung's PC Suite, Kies, and use that to try and download and install your update.

2. Take your phone to the nearest Samsung Service point and explain what has happened and request that they perform an update.

3. Perform the update yourself. This would mean downloading the update tp your PC and installing it via Odin. There have been only 2 Australian updates in the last 4 weeks for the GT-i9100, (the non, "T", variant), Australia. One is a generic, unbranded, and the other is for the Optus network. Both are XWLPW.

The unbranded version is for CSC code XSA, here.

The Optus version for CSC code OPS, here.

To determine your CSC code, see post #1, here.

For instructions on how to flash this firmware to your phone using Odin, se under the heading, "My firmware is not eligible for ICS yet but I want it now!", in post #1 of the above link.

Im in Aus too. Have spoken with samsung who informed me that the 4.1 Jeally Bean isnt available for Australian users yet. I can only imagine its because the phone companies are making their own versions we will be forced to use unless you go about the varying manual update processes i am seeing on other threads

The official, worldwide, Jelly Bean release for the Galaxy S2 is not scheduled to commence until November and if ICS is anything to go by, could take 2 or 3 months before the majority of users are updated. See posts #1 and #2 here.
 
Had the same issue the other day with the OTA update. Failed.

Using unlocked SGS2's with Telstra Network running Stock ICS 4.0.3.

Rang Samsung they told me no new update had been released except for ICS 4.0.4 a few weeks ago. They told me to try with the latest version of KIES on my PC to see if there were any updates.

Update ran smooth and installed ICS 4.0.4 on both SGS2's.

Strange it took so long to be notified of new update. ? Settings are set for Auto Update.

Anyway all is good first unsuccessful OTA update after having done all my previous udates that way in the past. So glad there is always KIES as a backup if the OTA does not work.

Little info not sure if it is true or not but told Samsung is working on Jelly Bean update for the SGS2.

I guess we will have to wait and see. :-)

Cheers. ;-)
 
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