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Help Screen does not automatically turn off

My screen does not turn off at the designated 30 second time period. Any ideas as to why?

Mine does the same thing at times. Typically there is a 2 stage process in which the display dims a little & then shuts off completely shortly after. At times it will do the initial dimming but will not shut off completely. When that happens I can press the power button & the display will shut off....but just won't do it on it's own until I reboot the phone. This doesn't happen often....but just enough to be annoying....lol.
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